Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Schiffer

Commack

Summary

Savvy and ambitious stay at home mom who is eager to re-enter the workforce after raising her Autistic son, his two siblings and helping my husband build his business. Looking to leverage my skills and past experiences to become a key contributor in your organization.



Overview

31
31
years of professional experience

Work History

Caretaker

Autistic Son, Schiffer
11.2022 - 07.2023
  • My son Justin was diagnosed with Autism at very early age and I needed to shift my focus from having a career to meeting the daily demands of raising a special needs child
  • Although this journey has been very difficult, it has provided me the strength, dedication and compassion necessary to ensure his success in life
  • Helped Justin develop the following skills - health and safety, social skills, building relationships, communication, self advocacy, personal finance, home living, career/employment, and more
  • Ability to manage a wide range of emotions and actions
  • Management of Justin's life - working with various New York State entities, case workers, doctors, psychologist
  • Justin is now transitioning to live independently which is allowing me to pursue a career again

Stay at Home Parent

Schiffer Household
11.2000 - 07.2023
  • Manage schedules, appointments and logistics for my three children including sports
  • Oversaw remote schooling for three busy children during Covid- adapting weekly to changing requirements and working one-on-one to identify needs and stay organized
  • Volunteer work with my children's schools
  • Oversee weekly grocery and household budget
  • Maintain and care for my home

Business Assistant

Mass Mutual
04.2003 - 05.2017
  • Assisted Husband in His Business
  • Made and Confirmed Appointments
  • Handled Incoming Calls
  • Problem Solving
  • Customer Service
  • Handled Paperwork

Financial Benefits Coordinator

Matsushita, Panasonic
10.1995 - 07.2000
  • Managed Client Hardships
  • Processed 401K Paperwork
  • Worked with 3rd Party Outsource Companies Regarding Issue Resolution
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Helped with Improving Layout and Detail in Statement Design
  • Communication Internally and Externally to Meet Client Needs
  • Collaborated with other departments to develop ways to increase customer satisfaction.

Client Service Representative

National Health
08.1992 - 09.1995
  • Daily Management of 50 + accounts
  • Handled any issues and took ownership until resolved
  • Kept all accounts satisfied by providing superior customer service
  • Grew a number of accounts significantly in annual billings



Education

Bachelor's degree - Business Marketing

Mansfield University of Pennsylvania

Skills

  • Account Management
  • New Business Development
  • Customer Satisfaction
  • Customer retention
  • Presentation skills
  • Communication skills
  • Planning and Organizing
  • Problem Solving

Timeline

Caretaker

Autistic Son, Schiffer
11.2022 - 07.2023

Business Assistant

Mass Mutual
04.2003 - 05.2017

Stay at Home Parent

Schiffer Household
11.2000 - 07.2023

Financial Benefits Coordinator

Matsushita, Panasonic
10.1995 - 07.2000

Client Service Representative

National Health
08.1992 - 09.1995

Bachelor's degree - Business Marketing

Mansfield University of Pennsylvania

Similar Profiles

CREATE PROFILE
Nicole Schiffer