Xitlaly Ceballos
Phoenix
Summary
Accounts Specialist with a diverse background in finance and customer service, leveraging bilingual skills and a strong aptitude for insurance verification and sales. Demonstrates a track record of effective teamwork and fast learning in roles ranging from loan officer to caretaker, emphasizing a supportive approach to client interactions. Eager to contribute to a dynamic team environment while continuing to enhance financial and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caretaker
AZ Family Home Care LLC
Phoenix, AZ
10.2023 - Current
- Group home.
- Provide specialized care for children with autism, daily activities, and ensuring safe transportation to school, enhancing their quality of life.
Accounts Specialist/DOFI
Risas Dental and Braces
Phoenix
02.2023 - Current
- Drive patient satisfaction by expertly managing accounts, verifying insurance coverage, and presenting treatment options with clarity and professionalism
Loan Officer/Receptionist
Cash Time
Phoenix
06.2022 - 01.2023
- Managed title and personal loans, customer check-ins, and optimized payment processes
- Conducted thorough collections, enhancing financial recovery rates
Beauty Consultant/Cashier
Target
Phoenix
01.2021 - 06.2022
- Delivered exceptional customer service, recommending beauty products while managing cash transactions and maintaining a sales floor
Education
Diploma -
Maryvale Highschool
Phoenix05.2022
Skills
- Customer service
- Sales
- Cashier
- Insurance verification
- Presenting treatment
- Caregiving
- Fast learning
- Teamwork
- Outbound/Inbound calls
- Opening/Closing
- Data entry
- Time management
- Adaptable problem-solving
- Meal preparation
- Account management
Certification
- CPR Certified
- Article 9 Certified
- Fingerprint Card Certified
Languages
Spanish
Professional
English
Full Professional
Timeline
Caretaker
AZ Family Home Care LLC
10.2023 - Current
Accounts Specialist/DOFI
Risas Dental and Braces
02.2023 - Current
Loan Officer/Receptionist
Cash Time
06.2022 - 01.2023
Beauty Consultant/Cashier
Target
01.2021 - 06.2022
Diploma -
Maryvale Highschool
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