Nicole Schweitzer

On Angel's Wings

10.2012 - Current

Attend PCSP meetings. Help maintain services for members and develop plans for the feature. Review document once received from DDD to ensure all information is correct and all changes are documented. Inform all parties that need to know the updated information and document according.
Maintain and update all HAH goals in the members file and Therapy Corner. Train and discuss goals with family, member and provider.
Evaluated performance and progress of providers. Provide feed back and retrain info necessary.
Input members and providers into Therapy Corner. Make changes as needed to member, provider info, schedules, shifts, etc.
Follow up with providers and designee to complete or fix shifts.
Answer phone calls and answer questions. Cell phone carried on person at all times.
Coordinate provider with members to fill the need of help for given schedule, changes and emergencies.
Fill in at members homes when help is needed and no provider is found. Also work with members one on one on own schedule.
Cross trained to support and filling the hiring department, billing, DTA, human resources departments and various management tasks, when help is needed.
Assisted in the merge of new agencies. Helped train HCBS Coordinators in the implementation of On Angles Wings procedures, paperwork, expectations, Therapy Corner, etc. Met with and trained many families and providers during this process.

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