Nicole Seaver
Graham,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Commercial Logistics Sales Representative
Lile Moving
09.2021 - 06.2023
- Negotiated contracts with clients, focusing on mutually beneficial terms and long-term partnerships.
- Cultivated referral-based leads through diligent relationship-building efforts with satisfied customers.
- Drafted, submitted and processed sales contracts for orders received.
- Partnered with cross-functional teams such as operations, finance, and product development to ensure seamless communication throughout the sales process.
Logistics Coordinator
Lile Moving
06.2020 - 09.2021
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Tracked orders and notified customers of status or potential delays.
- Managed client accounts effectively, ensuring timely payments and maintaining detailed records of transactions.
- Played a pivotal role in retaining high-value clientele, consistently delivering exceptional customer service during challenging situations or delays in deliveries.
Operations Manager
Lile Moving
12.2018 - 06.2020
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Account Manager
XPO Logistics
05.2016 - 12.2018
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Streamlined internal processes for better efficiency in account management tasks.
- Recorded accurate and efficient records in customer database.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
Education
High School Diploma -
Woodbury Senior High School
Woodbury, MNSkills
- Customer Support
- Data entry proficiency
- Client Relationship Building
- Staff Training
- Paperwork Processing
- Telephone reception
- Sales Support
- Cross-Functional Team Development
- Account Servicing
- Analytical Thinking
- Logistics Coordination
- Project Planning
Timeline
Commercial Logistics Sales Representative
Lile Moving
09.2021 - 06.2023
Logistics Coordinator
Lile Moving
06.2020 - 09.2021
Operations Manager
Lile Moving
12.2018 - 06.2020
Account Manager
XPO Logistics
05.2016 - 12.2018
High School Diploma -
Woodbury Senior High School
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