Nicole Selvey
Harrisburg,PA
Summary
I am a dedicated excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
06.2023 - 04.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Direct Care Worker
Tender Love & Care
01.2019 - 04.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Flagger
Wright
03.2023 - 08.2023
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
- Used flagging tools such as stop and slow paddle and red flag.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Accustomed to nighttime flagging in high traffic areas.
Front Desk Receptionist
Holiday Inn Express Hotel
05.2020 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Team Member
McDonald's
03.2015 - 11.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
Crew Member Team Leader
Burger King
02.2014 - 09.2016
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
- Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
Education
High School Diploma -
Agora Cyber School
Harrisburg, PA04.2012
Skills
- Report Writing
- Incident Reporting
- General security
- Signaling Techniques
- Construction work understanding
- Safety policies and measures
- Public Safety Awareness
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Customer Service
- Listening Skills
- Cash Handling
Timeline
Security Officer
Allied Universal Security Services
06.2023 - 04.2024
Flagger
Wright
03.2023 - 08.2023
Front Desk Receptionist
Holiday Inn Express Hotel
05.2020 - 01.2022
Direct Care Worker
Tender Love & Care
01.2019 - 04.2024
Team Member
McDonald's
03.2015 - 11.2017
Crew Member Team Leader
Burger King
02.2014 - 09.2016
High School Diploma -
Agora Cyber School
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