Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nicole Shute

Fletcher,OK

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Dick Sporting Goods
Manhattan, KS
11.2014 - 01.2015
  • Greeted customers promptly and responded to questions.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Scanned items and checked pricing on cash register for accuracy.
  • Maintained work area and kept cash drawer organized.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Completed day-to-day duties accurately and efficiently.
  • Stocked shelves with merchandise when needed.

Esthetician

Ulta Salon
Saint Joseph, MO
08.2013 - 01.2014
  • Greeted clients upon arrival to spa and provided information about services offered.
  • Recommended home care regimen for desired results.
  • Educated clients on proper skin care techniques according to individual needs.
  • Set up patient rooms and sterilized equipment.
  • Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
  • Kept detailed records of client preferences, skin and products to provide seamless service.
  • Answered multi-line phone, returned clients calls and scheduled appointments.

Esthetician

Spa At NorthPoint
Saint Joseph, MO
05.2011 - 06.2013
  • Answered multi-line phone, returned clients calls and scheduled appointments.
  • Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
  • Set up patient rooms and sterilized equipment.
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.
  • Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
  • Sold salon-exclusive skin care products and encouraged service upgrades.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked effectively in team environments to make the workplace more productive.

Education

Esthetician license - Esthetics

Independence College of Cosmetology
Independence, MO
12-2004

High School Diploma -

Bishop LeBlond High School
Saint Joseph, MO
05-2003

Skills

  • Reliability and punctuality
  • Customer assistance
  • Upselling techniques
  • Cash register systems
  • Product recommendations
  • Cleaning and sanitizing
  • Product restocking
  • Retail sales
  • answering phones and scheduling appointments

Certification

  • Esthetician License

References

References available upon request.

Timeline

Cashier

Dick Sporting Goods
11.2014 - 01.2015

Esthetician

Ulta Salon
08.2013 - 01.2014

Esthetician

Spa At NorthPoint
05.2011 - 06.2013

Esthetician license - Esthetics

Independence College of Cosmetology

High School Diploma -

Bishop LeBlond High School

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Nicole Shute