Nicholas Huffman

• Client Representation: Expertly represent clients in Central Florida's real estate market, ensuring their buying and selling needs are professionally met
• Deliver exceptional service, fostering lasting client relationships that drive repeat business and referrals
• Maintain robust industry network to facilitate seamless transactions.

• Second-in-Command: Managed 6,500 passengers as second-in-command to Cruise/Entertainment Director
• Supervised, delegated, and scheduled duties for 20 staff members, ensuring exceptional passenger experience and positive environment adhered to Royal Caribbean standards and processes.
• Performance Management and Program Leader: Employed progressive discipline process and utilized performance opportunities logs
• Coached, mentored, and provided on-the-job training to boost staff morale and performance
• Hosted entertainment programs and served as stand-in for Entertainment Director when needed.

• Engaged new and returning guests, fostering brand loyalty
• Increased agency revenue by upselling additional services such as excursions, tours, and travel insurance when appropriate to exceeded revenue goals, generating $1.4 million in Q2-Q4.
• Streamlined booking process for clients, ensuring seamless experience from start to finish.

Client Relations: Developed and maintained positive client relationships to drive sales of audiovisual equipment to local, national, and international accounts

• Led team of 4-15 technicians to ensure project success within budget and elevated average annual sales from $50,000 to $250,000.
• Event Management: Oversaw all logistical and operational aspects of on-site work, ensured compliance with regulations, and conducted post-event evaluations for continuous improvement.
• Team Leadership: Led team of technicians, providing technical support for various audiovisual systems
• Supported conventions, live productions, conferences, and general sessions.

• Character Performance: Portrayed and maintained image of legendary Disney characters, engaging in meet-and-greets with global guests.
• Acrobat Specialist: Led as accomplished acrobat specialist, ensuring safety and show quality
• Created magical moments and maintained storylines as Character Attendant.