Nicole Smith
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Stay at Home Mom
Self
04.2017 - Current
Criminal Background Investigator
Evolution Consulting
10.2013 - 04.2017
- Obtained background check data on future applicants, financial statuses and personal histories.
- Reviewed and analyzed detailed criminal records.
- Documented information and submitted detailed reports to potential future employers.
- Conducted social security verifications.
- Verified Applicants active Professional Licenses.
Site Director
Binghamton Boys And Girls Club
03.2011 - 11.2013
- Coordinated staff and student activities to promote a safe and productive after school learning environment.
- Worked with Director of Education,making sure the program operated within NYS standards.
- Managed and trained all staff and interns.
- Managed all Attendance and Health Records for Students.
Costumer Service Lead Manger
Bath And Body Works
08.2010 - 11.2013
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Greeted customers and listened closely to problems described to determine solutions.
- Supervised store floorsets.
School Guidance Counselor Intern
Susquehanna Valley High School
08.2012 - 12.2012
- Maintained positive relationships with students, faculty, alumni, and administration.
- Worked with high school juniors and seniors advising them on college visits and applications.
- Accompanied Students to College Day.
- Helped students with college application process.
- Worked within the "at risk students" program, helping at risk students complete work, stay on task and access appropriate services needed to graduate.
- Helped with new student Orientation.
Education
Bachelor of Arts - Sociology
SUNY College At Cortland
Cortland, NY01.2013
Associate of Arts - Liberal Arts
Broome Community College
Binghamton, NY08.2010
Skills
- Problem-Solving
- Costumer Service
- Relationship Building
- Team Management
- Self-Motivated
- Interpersonal Communication
- Recordkeeping
- Self-Directed
- Attention to Detail
Timeline
Stay at Home Mom
Self
04.2017 - Current
Criminal Background Investigator
Evolution Consulting
10.2013 - 04.2017
School Guidance Counselor Intern
Susquehanna Valley High School
08.2012 - 12.2012
Site Director
Binghamton Boys And Girls Club
03.2011 - 11.2013
Costumer Service Lead Manger
Bath And Body Works
08.2010 - 11.2013
Bachelor of Arts - Sociology
SUNY College At Cortland
Associate of Arts - Liberal Arts
Broome Community College
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