Nicole Stephen
Bradenton,FL
Summary
Dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Port Clinton Auto Repair
05.2020 - 08.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
Host
Inspiration Inn Bloom
10.2020 - 01.2022
- Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
- Implemented successful strategies to increase customer satisfaction.
- Helped clean, serve, and take care of guests staying at the lodge.
Front Desk Receptionist
Bassett Nut Company
11.2020 - 01.2021
- Seasonal job for the busy christmas season.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Sales Associate
Finish Line
03.2021 - 07.2022
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Grill Cook
Core Life
08.2022 - 11.2022
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Prepared food items such as meats and poultry for frying purposes.
- Adjusted gas and electric grills to specified temperatures for quality food output.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Operated and maintained grills, fryers and other cooking equipment.
Front End Manager
Menards
10.2022 - 03.2024
- Oversaw cashier operations, bookkeeping, and security.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached employees through day-to-day work and complex problems.
Education
High School Diploma -
Roy C Start High School
Toledo, OH05.2021
No Degree - Business and Marketing
Owens Community College
Perrysburg, Ohio05.2023
Skills
- Teamwork
- Critical Thinking
- Positive Attitude
- Hardworking
- Office Organization
- Complex Problem-Solving
- Meeting Arrangements
- Strategic Planning
- Cash Handling
- Office Administration
Sports Experience
I have played sports my whole life as in softball, volleyball, and broomball. They not only teach you how to be athletic, but how to work on time management, how to work as a team, leadership, and numerous other skills that are important in life. I was playing at the collegiate level, still working, and maintaining my grades in school.
Reading
Reading interests me because it reduces stress and helps you relax, improves your concentration and memory, and increases your imagination and creativity.
Timeline
Front End Manager
Menards
10.2022 - 03.2024
Grill Cook
Core Life
08.2022 - 11.2022
Sales Associate
Finish Line
03.2021 - 07.2022
Front Desk Receptionist
Bassett Nut Company
11.2020 - 01.2021
Host
Inspiration Inn Bloom
10.2020 - 01.2022
Front Desk Receptionist
Port Clinton Auto Repair
05.2020 - 08.2020
High School Diploma -
Roy C Start High School
No Degree - Business and Marketing
Owens Community College
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