Nicole Stoney
Carmel, CA,California
Summary
Experienced banquet server with a strong background in providing polished, attentive service at high-end establishments and special events.Skilled in delivering exceptional guest experiences, maintaining a professional and welcoming presence and working efficiently in fast -paced environments. Known for strong attention to detail, teamwork, reliability and anticipating guests needs while maintaining the high standards expected in luxury hospitality.
Overview
14
14
years of professional experience
Work History
Shop Owner
Big Sur Cannabotanicals
Carmel, CA, California
09.2017 - Current
- Coordinated day-to-day office tasks and contributed to design and presentation of retail space to enhance customer experience.
- Developed a welcoming, polished environment while supporting various start-up needs during business establishment.
- Provided part-time administrative and organizational support during the start-up and development of our family owned retail business.
Banquet Server
Bernardus Lodge
Carmel Valley, California
06.2012 - 09.2017
- Served banquet guests at Bernardus Lodge with attentive, polished service.
- Delivered prompt, friendly service to enhance guest experience during banquets and catered events.
- Refilled beverages and cleared plates to maintain service flow during receptions and private functions.
- Greeted guests and answered service requests with calm, professional courtesy.
- Monitored guest satisfaction throughout events, ensuring prompt and courteous responses to all needs.
- Set tables with linens, glassware, and dinnerware for lodge events.
- Arranged banquet rooms to match Bernardus Lodge event layouts and standards.
- Reset dining areas between courses to prepare for new guests. quickly between courses and scheduled celebrations.
Education
Bachelor of Arts - Communitcations
University of San Francisco
San Francisco, CA05-1999
Skills
- Table setting
- Beverage service
- Event setup
- Guest relations
- Attention to detail
- Team collaboration
- Room teardown
- Positive attitude
- Food running
- Bussing and table resets
- Strong teamwork
- Weddings background
Timeline
Shop Owner
Big Sur Cannabotanicals
09.2017 - Current
Banquet Server
Bernardus Lodge
06.2012 - 09.2017
Bachelor of Arts - Communitcations
University of San Francisco