Nicole Sullivan
Buffalo,TX
Summary
Highly competent, performance driven, and creative professional, who can be trusted with even the most confidential projects; excels in overhauling, administrative process to improve accuracy/efficiency. Currently interested in new challenges and opportunities where 15+ years of administrative support experience, resourcefulness, and proven proficiency can benefit overall operations. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional sills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Personal Banker
Community National Bank & Trust of Texas
Buffalo, TX
03.2019 - Current
- Efficient in the overall banking processes and daily operations.
- Opening new accounts, processing deposits, withdrawals, customer disputes, debit card instant issuance, and inventory are daily operations for a personal banker.
- Assist the Loan Officer during the loan process from the beginning to the end by reviewing loan details, uploading, and processing the loan through LaserPro (database), overseeing customer signing, and sending it to funding for final processing.
- Processing loans includes requesting supporting documentation, such as evaluations of property, customer tax returns, and personal financial statements.
- Outstanding yearly employee reviews: proven ability to organize and accomplish several simultaneous workloads within time constraints, and commitment to providing unsurpassed customer service.
- Executed wire transfers of funds in compliance with banking best practices.
- Participated in training sessions regarding new banking products or services.
Assistant to the Director of the School of Music
Sam Houston State University Student Health Center
Huntsville, TX
05.2010 - 02.2019
- Expert in meeting deadlines and preparing semester reports.
- Create and maintain student spreadsheets, faculty workloads, scholarship disbursement, and course scheduling.
- Manage 50+ faculty workloads each semester, oversee, and monitor the fiscal year budget plans.
- Plan and coordinate all events, including the Friends of Music Gala and TMEA Alumni evening in San Antonio.
- Plan and coordinate entrance auditions throughout the fall and spring semesters.
- Coordinate and disperse all scholarship paperwork.
- Serve as the main contact for all activities that request music at events (on- and off-campus events).
- Excellent marks on performance reviews, with citations for superiority in areas including work volume, accuracy, and quality, with the ability to learn and master new concepts, and a positive work ethic.
Education
Bachelor of Arts - Speech Communication
Sam Houston State University
Huntsville, TX05-2005
Skills
- Customer service
- Attention to detail
- Issues resolution
- Multitasking abilities
- Computer Skills
- Branch Operations
- Customer satisfaction
- Interpersonal skills
- Verbal and written communication
- Excellent communication
- Relationship building
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Personal Banker
Community National Bank & Trust of Texas
03.2019 - Current
Assistant to the Director of the School of Music
Sam Houston State University Student Health Center
05.2010 - 02.2019
Bachelor of Arts - Speech Communication
Sam Houston State University
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