Nicole Taylor
Tampa,Fl
Summary
I am highly motivated, outgoing, and friendly, with an upbeat positive attitude seeking a challenging position in a fast-paced environment. My experience in clinical and medical devices enables me to enhance patient outcomes effectively. With over 8 years of experience in medical device support and patient management, I have fostered strong relationships with healthcare professionals, offering them comprehensive product demonstrations and personalized training sessions in person and remotely. This dedication to service excellence is driven by my passion for healthcare.
Overview
14
14
years of professional experience
Work History
Field Clinical Sleep Engineer
Nyxoah
03.2022 - 11.2024
- Interact and train patients and physicians to encourage compliance and ensure best treatment results
- Manage several sites in multiple states
- Perform technical training to site staff
- Support physicians in understanding technology and products
- Troubleshoot field technical issues
- Programing/titrating setting parameters for device efficacy
Clinical Specialist
Stimwave Technologies
03.2019 - 03.2022
- Clinical support of surgical procedures including trials and implants which includes, programming, implantation and testing of all device systems
- Manage multiple sites in SW Florida
- Support patients through all phases of clinical process as well as educate them on the features and benefits of medical device
- Educate and train physicians, hospital personnel, and office staff
Service Representative/Clinical Specialist
Zoll LifeVest
01.2015 - 02.2019
- Fit patients with an external defibrillator, along with instructing how to use device and troubleshooting when needed
- Submit inventory weekly through Zoll’s system
- Preform In service demonstrations of device including answering question about product
Electrophysiology Device Technician
Florida Heart Associates
12.2011 - 02.2019
- Perform incision checks, diagnostic testing and programming of all Medtronic, Boston Scientific, Abbott and Biotronic defibrillator and pacemakers
- Assisted in training manuals for all new employees, improving the standard of care given to patients
- Attend continued education seminars to keep updated on medical protocol
Medical Assistant
Orlando Orthopedic
03.2011 - 12.2011
- Worked side-by-side with physicians, achieving efficiency in the clinic
- Interviewed patients to obtain medical information including vital signs
- Maintained quality care systems, improving medical protocols and guidelines
Phlebotomist
Any Lab Test Now
09.2010 - 03.2011
- Collected and packaged specimens in a fast-paced lab, generating a constant flow of patients
- Established rapport with patients and colleagues, leading to a high return rate in costumers
- Lead and coordinated school lab test in colleges, producing an ongoing income to the company
Education
Associates in Nursing -
Southwest Florida College
03.2016
Emergency Medical Technician -
Edison State College
08.2014
Medical Assistant -
Florida Technical College
09.2010
Associates of Arts -
Valencia Community College
02.2010
Skills
- Operating Room Experience
- Neuromodulation
- Patient safety management
- Medical equipment calibration
- Decision-making capacity
- Clinical systems integration
- Adaptability and flexibility
- Clinical trials
- Organizational skills
- Multitasking Abilities
- Problem-solving aptitude
- Training and mentoring
- Research and data analysis
- Adverse event reporting
- Clinical research coordination
- Product training
- Patient monitoring
- Clinical trial management
- Medical device expertise
- Good clinical practice
- Site management
- Presentations development
- Product support experience
- EMR documentation
Timeline
Field Clinical Sleep Engineer
Nyxoah
03.2022 - 11.2024
Clinical Specialist
Stimwave Technologies
03.2019 - 03.2022
Service Representative/Clinical Specialist
Zoll LifeVest
01.2015 - 02.2019
Electrophysiology Device Technician
Florida Heart Associates
12.2011 - 02.2019
Medical Assistant
Orlando Orthopedic
03.2011 - 12.2011
Phlebotomist
Any Lab Test Now
09.2010 - 03.2011
Associates in Nursing -
Southwest Florida College
Emergency Medical Technician -
Edison State College
Medical Assistant -
Florida Technical College
Associates of Arts -
Valencia Community College