Nicole Tellez
Plainfield,IL
Summary
Detail-oriented Key Account Manager with experience coordinating freight transportation, negotiating competitive rates, and building strong relationships with shippers and carriers.
Overview
6
6
years of professional experience
Work History
Key Account Manager
Innovel Global Logistics- Formally Mark-It Express
Oakbrook Terrace, Illinois
05.2023 - Current
- Manage customer accounts and serve as the main point of contact
- Maintained strong relationships with customers by understanding their business needs and providing quick solutions
- Negotiated freight rates with carriers while maximizing profitability
- Managed customer transportation through FTL, LTL, and rail services
- Built and maintained relationships with carrier partners to secure capacity
- Coordinate with warehouse, customer service, and carriers to ensure on-time pickups and deliveries
National Account Executive
RWB Trucking
Lemont, Illinois
10.2022 - 05.2023
- Built and maintained relationships with customers and carrier partners
- Negotiated freight rates with carriers while maximizing profitability
- Obtain new business opportunities through prospecting, cold calling, and customer referrals
Safety Coordinator
SharpOne Inc
Lockport, Illinois
05.2020 - 10.2022
- Monitored driver qualification files, CDL status, medical certifications, and Hours of Service compliance
- Conducted new driver orientation, safety training, and ongoing coaching to ensure safe driving practices
- Scheduled and documented drug and alcohol testing in accordance with DOT regulations, including pre-employment, random and post-accident
- Developed and communicated safety policies, procedures, and best practices to reduce risk and improve fleet performance
Education
High School Diploma -
Plainfield East Highschool
Plainfield, IL05-2019
Skills
- Carrier Sourcing and Management
- Customer Relationship Management
- Freight Pricing and Quoting
- Strong Communication
- Time Management
- Multitasking
- Attention to Detail
- TMS Software (McLeod, CargoWise, Aljex)
- Customer Service
- Conflict Resolution
- DOT and FMCSA Regulations
Timeline
Key Account Manager
Innovel Global Logistics- Formally Mark-It Express
05.2023 - Current
National Account Executive
RWB Trucking
10.2022 - 05.2023
Safety Coordinator
SharpOne Inc
05.2020 - 10.2022
High School Diploma -
Plainfield East Highschool