Nicole Thomas
Brooklyn,NY
Summary
Proficient and computer-savvy Admitting Clerk with good multitasking skills and a full understanding of confidentiality requirements. Prepared to bring 26+ years' experience and pursue a challenging new role. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Admitting Representative
Beth Israel Medical Center
New York, NY
01.2002 - Current
- Ensure all logs are accurate and follow-up on outstanding cases
- Update management with issues as they arise
- Perform daily review of insurance verification for all admission
- Manage and update quality control reports daily
- Reconcile discrepancies in admissions, transfers and discharges
- Monitor our dashboard to ensure all patients are appropriate bedded to designated service.
Admitting Representative
Beth Israel Medical Center
New York, NY
01.1999 - 01.2002
- Obtain/confirms/verifies complete and accurate demographics and insurance coverage by interviewing the patient and entering information in appropriate system
- Answer phones promptly and courteously by identifying self and listen closely to all request or concerns and follow- through or refer to a supervisor
- Assign beds for all admissions/transfers based on patient diagnosis and bed availability
- Discharge/transfer patient in the system
- Discharge/closes inpatient and ambulatory surgery cases
- Enter expiration information in log book, complete worksheet, and contact the Organ Donor Network.
Cashier Business Office
Beth Israel Medical Center
New York, NY
01.1996 - 01.1999
- Perform a variety of paying and receiving payments, writing receipts and cashing checks
- Record funds from each cash source on a log sheet
- Post in detail register totals, receipts, shortage, and overage.
Education
Bachelor of Science in Human Services -
New York City Technical College/CUNY
01.2014
Skills
- Proficient in MS Word, MS Office, Epic
- Excellent customer relations and interviewing skills
- Ability to work in a fast-paced environment
- Strong organizational skills
- Attention to detail, ability to compile information, and gather data
- Patient Registration
- Insurance Verification
- Arranging Paperwork
- Checking Patient Details
- Telephone Etiquette
Certification
- New York City Tech C.O.P.E Program, Brooklyn, NY, 01/01/2012, 01/01/2013, Worked with students who received public assistance and supplemental nutrition assistance program (SNAP) to meet HRA’S (Human Resource Administration) requirements in school., Prepare students for interviews; resume design, and professional development.
- Child Abuse Identification and Reporting Seminar
- School Violence Prevention and Intervention Seminar
Timeline
Senior Admitting Representative
Beth Israel Medical Center
01.2002 - Current
Admitting Representative
Beth Israel Medical Center
01.1999 - 01.2002
Cashier Business Office
Beth Israel Medical Center
01.1996 - 01.1999
Bachelor of Science in Human Services -
New York City Technical College/CUNY
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