Nicole Thomas
Lillington,NC
Summary
Professional embalmer with solid background in embalming and funeral service procedures. Known for delivering high-quality preservation and preparation while maintaining a dignified and compassionate approach. Collaborative team player with focus on achieving results and adapting to changing requirements. Skilled in restorative techniques and infection control with reputation for reliability and meticulous work. Has interest in furthering experience with funeral directing and crematory operations.
Overview
19
19
years of professional experience
Work History
Funeral Attendant
Montlawn Funeral Home/Everstory Partners
12.2024 - Current
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Prepared, dressed, casketed, and cosmetized remains for viewing.
- Managed funeral home and prep room inventory.
- Worked the front desk answering questions, taking requests, first calls, and payments.
Funeral Director/Embalmer Apprentice
Brown-Wynne Funeral Home/SCI
01.2022 - 11.2024
- Displayed high level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Performed embalming and other prep procedures and updated case study reports.
- Services seven funeral homes with approximately 2,000 calls per year.
- Prepared decedents for final disposition for either cremation or burial services including dressing, casketing, cosmetizing and delivery.
- Assisted in managing in house inventory and ordering of supplies for prep room and crematory.
- Assisted in arrangements for grieving families in planning funeral/memorial services.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
Shipping Manager/Marketing Manager
Ladtech Inc.
04.2006 - 01.2022
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
- Worked with sales managers to drive and monitor sales prospecting.
- Oversaw marketing communications, advertising and events.
- Created and disbursed quarterly company newsletters.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Education
Associate of Applied Science - Funeral Services
Fayetteville Technical Community College
Fayetteville, NC07-2024
General Education Courses
Century College
White Bear Lake, MNSkills
- Embalmer Licensee # 1651
- Completed NBE Arts, NBE Sciences, and NC LRR
- Trained and experienced in funeral services and proper care for decedents
- Partiality towards restorative art and cosmetic applications
- Proficient in Microsoft Office, Carepoint, and Compass
- Capable of compassionate and sensitive communication
- Strong organizational skills
- Multi-tasker with intricate attention to detail
- Front-end and back-end web development
- Flower arranging
- Supplies inventory management
Timeline
Funeral Attendant
Montlawn Funeral Home/Everstory Partners
12.2024 - Current
Funeral Director/Embalmer Apprentice
Brown-Wynne Funeral Home/SCI
01.2022 - 11.2024
Shipping Manager/Marketing Manager
Ladtech Inc.
04.2006 - 01.2022
Associate of Applied Science - Funeral Services
Fayetteville Technical Community College
General Education Courses
Century College
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