Nicole Tirado
PlutoTV
ATLANTA,GA
1
Language
1
Certification
19
years of professional experience
Strategic Senior Technical Transformation Leader with 20 years of experience driving enterprise transformation and enhancing user experiences. Expertise in defining data-driven strategies and executing continuous process improvements. Skilled in translating complex challenges into scalable technical solutions through stakeholder engagement and collaborative leadership. Servant leader with a knack for leading inclusive, accountable, self-organized teams that deliver quality end user experiences. ACLU Legal Advisor, Lobby Days Volunteer and Member.
Work History
Release Train Engineer - Lead Technical Program Manager
1 Year 11 Months- Led transition team of Technical Program Managers overseeing enterprise engineering initiatives that unified two org divisions onto one platform evaluating tradeoffs and improving operational efficiency without compromising SLAs
- Negotiated realistic delivery timelines with Business Intelligence, Analytics and Engineering teams for optimal configuration planning.
- Performed cross functional wide gap analysis and then presented recommendations to senior leadership as well as earned buy in from engineering teams.
- Assisted team leadership in defining clear roles and responsibilities during the massive transition.
- Facilitated Design Thinking Process and cross-functional 1x1s to identify and recommend optimal market release structure
Technical Program Manager - SCRUM Master
7 Months- Led cross-functional gap analysis for Data and Insights teams, identifying support model improvements that enhanced end user experience and ensured timely delivery of services
- Coached team leaders to foster psychologically safe spaces, enhancing collaboration and adaptability during complex organizational transitions
- Partnered with team leads to develop migration plans, integrating lessons learned into proactive contingency plans for successful platform transitions
Associate Director, Agile Program Management
1 Year 9 Months- Lead strategic planning workshops for creative and technical teams with stakeholders to drive resource planning and capacity management that maintained SLAs
- Drove roadmap development, resource planning, and capacity planning whilst ensuring teams adhered to delivery standards
- Developed roadmap, coordinated resource and capacity planning, ensuring teams met delivery standards
- Led distributed team of 10+ technical project managers and scrum masters, supporting enterprise clients in adapting to evolving business requirements
SAFe SCRUM Master eCommerce
2 Years- Collaborated with business owners to define target market personas and use cases, delivering solutions that addressed client needs during and after pandemic lockdown
- Negotiated business value, collaborated with the BAs to write stories in Gherkin
- Removed blockers and impediments through SoS, PO sync, and collaboration with the RTE and program managers.
- Led job sizing, assessed user stories, and evaluated user acceptance criteria.
- Facilitated Sprint Planning, Retrospectives, Inspect and Adapt, Community of Practice and Scrum of Scrum ceremonies
Senior Project Manager, eCommerce
4 Months- Managed front end, back end and middleware development + QA teams to deliver web and mobile eCommerce integrations
- Developed scope and expedited delivery within budget.
- Created and maintained assets such as Gantt charts, burn down charts, and test case scenarios while managing change management, release control, QA, and personnel requests.
Managing Director
2 Years 6 Months- Led marketing, strategy, and engineering teams to develop smart loose leaf tea tumbler using design thinking and lean six sigma frameworks, enhancing product innovation
- Gathered qualitative and quantitative data from target persona, partners and the community to develop an MVP go to market strategy and product roadmap post launch at CES 2019
- Drove corporate productivity by implementing agile wellness program, fostering a culture of well-being and collaboration
- Completed Babson College Women Innovating Now Accelerator, cohort II, gaining insights and strategies for innovative leadership
Technical Project Manager | Developer Advocate
11 Months- Led initiatives supporting Black Girls Code, Bronx Tech Meetup, and Lesbians Who Tech, fostering community engagement and diversity in tech.
- Developed and managed Hack the Block for MongoDB as a service, enhancing developer access to cloud solutions through ObjectRocket.
- Led cross-functional teams to deliver cloud solutions on time and within budget.
- Managed project scope, timelines, and resources to ensure alignment with client expectations.
- Implemented Agile methodologies to enhance project efficiency and team collaboration.
Technical Marketing Manager | Community Builder
1 Year- Organized monthly NYC Openstack Meetup events, engaging ~200 people monthly
- Collaborated with office of the CTO to promote adoption of open source technologies, enhancing community awareness and involvement
- Developed technical content for marketing campaigns, enhancing product awareness and engagement.
- Collaborated with sales teams to align marketing strategies with customer needs and market trends.
- Analyzed competitive landscape to inform product positioning and messaging strategies.
Technical Product Trainer | Brand Ambassador
11 Months- Developed and delivered cloud workshop curriculum across 10 UK cities
- Designed cloud solutions for potential and existing customers, enhancing speed to market
Business Development Consultant | Cloud Product Specialist
3 Years 1 MonthTerritory Sales Manager
2 YearsTerritory Sales Manager
1 Year 11 MonthsEducation
Bachelor of Science - Sport Management
Skills
Ability to simultaneously see the forest through the trees and each individual tree
Innate decision maker
problem solver and fire fighter
Committed to Sonia Sotomayor's professional principles
Solid organizational skills and ability to interpret complex business needs
Excels in chaotic
fast paced environments
Certification
- SAFe Scrum Master 5.1
- Scrum Master Certified - CSM
Languages
Spanish
Full Professional
Timeline
Release Train Engineer - Lead Technical Program Manager
PlutoTV
11.2023 - 10.2025Read More
Technical Program Manager - SCRUM Master
Dexian for Paramount Global
04.2023 - 11.2023Read More
Associate Director, Agile Program Management
Razorfish
07.2021 - 04.2023Read More
SAFe SCRUM Master eCommerce
Southern Glazer’s Wine and Spirits
07.2019 - 07.2021Read More
Senior Project Manager, eCommerce
Brightline Trains - Self Employed
02.2019 - 06.2019Read More
Managing Director
TeaRado Tech, Product Development
08.2016 - 02.2019Read More
Technical Project Manager | Developer Advocate
Rackspace, US East
08.2015 - 07.2016Read More
Technical Marketing Manager | Community Builder
Rackspace, US East
07.2014 - 07.2015Read More
Technical Product Trainer | Brand Ambassador
Rackspace, UK
07.2013 - 06.2014Read More
Business Development Consultant | Cloud Product Specialist
Rackspace, Texas
04.2011 - 05.2014Read More
Territory Sales Manager
Altria Group Inc, South Texas
04.2009 - 04.2011Read More
Territory Sales Manager
Altria Group Inc, New York City
04.2007 - 03.2009Read More
SUNY Cortland
Bachelor of Science from Sport Management
Read More