Nicole Torres
St. Petersburg
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Sales Associate
Bath & Body Works
Saint Petersburg
09.2024 - Current
- Assisted customers in selecting products and offered personalized recommendations to improve their shopping experience.
- Educated customers about product benefits and usage to enhance their shopping experience.
- Operated cash register efficiently and handled transactions accurately.
- Restocked shelves to maximize product availability and enhance customer satisfaction.
- Maintained store cleanliness and organized product displays to create a welcoming shopping environment.
self employed
Etsy Shop
Saint Petersburg
05.2015 - Current
- Prioritized and organized tasks to meet service goals effectively.
- Assisted customers with requests and answered questions to enhance satisfaction.
- Operated machinery and tools safely and efficiently to maintain operational standards.
Cake Decorator
Sam's Club
Tampa
10.2021 - 01.2022
- Designed intricate cake decorations using various piping techniques and edible materials.
- Ensured cleanliness and organization of decorating area, maintaining compliance with health standards and enhancing safety.
- Oversaw inventory of baking supplies and ingredients, ensuring consistent availability for seamless production.
Sales Associate
Victoria's Secret & PINK
Tampa
10.2021 - 01.2022
- Guided customers in product selection, enhancing their shopping experience with tailored recommendations.
- Responded to customer inquiries and resolved issues promptly, fostering customer satisfaction and loyalty.
- Ensured store cleanliness and organized product displays, creating an inviting atmosphere for customers.
- Operated cash register efficiently and handled transactions accurately.
Packaging Handler
complete labor & staffing
Worcester
09.2020 - 01.2021
- Inspected packaging materials for quality and compliance with standards.
- Collaborated with team members to enhance packing processes.
- Followed all established procedures related to labeling and packaging processes.
- Maintained compliance with safety regulations to ensure a secure packaging environment.
Bartender
Hurricane Betty's
Worcester
11.2017 - 01.2021
- Prepared and served cocktails and beverages, enhancing guest satisfaction and experience.
- Provided exceptional customer service, addressing guest needs promptly.
- Managed inventory and restocked supplies, supporting uninterrupted bar operations.
- Maintained cleanliness and organization of bar area, promoting a welcoming environment.
Bartender
smokey joes cigar bar/Rumors
Worcester
03.2017 - 11.2019
- Prepared and served a variety of cocktails and beverages efficiently.
- Provided exceptional customer service, addressing guest needs promptly.
- Collaborated with team members during busy shifts to streamline service delivery.
- Managed bar area, designed cocktails and menu, handled inventory, ensured regulation compliance, and nurtured customer relationships.
- Recommended food and drink pairings to enhance guest experience and promote special promotions.
Bartender
Residence Inn Marriott
Worcester
03.2018 - 11.2018
- Prepared and served a variety of cocktails and beverages efficiently.
- Prepared cocktails based on bar recipes and served wine, draft, and bottled beer to enhance guest satisfaction.
- Provided exceptional customer service, addressing guest needs promptly.
- Managed inventory and restocked supplies to maintain seamless bar operations.
- Operated cash register and Point of Sale (POS) system for transactions, ensuring accurate and efficient cash handling.
Pizza Maker
Marcos's Pizza
Riverview
03.2014 - 12.2015
- Prepared high-quality pizza dough and toppings to meet customer preferences.
- Operated pizza ovens to ensure proper cooking temperatures and times.
- Collaborated with team members to streamline process for fulfilling large orders, enhancing service speed.
- Managed inventory of ingredients to ensure optimal stock levels and ingredient freshness for production.
personal cake decorator
bar fx
Worcester
12.2012 - 06.2013
- Developed custom cakes for special occasions, contributing to memorable celebrations for clients.
- Crafted intricate cake decorations for diverse events, enhancing overall guest experience.
- Employed piping tools to create detailed designs on cakes and pastries, elevating presentation quality.
- Ensured a tidy and efficient decorating area for optimal workflow.
Cake Decorator
shaws
Worcester
07.2010 - 07.2011
- Designed intricate cake decorations using various piping techniques and edible materials.
- Pre-heated ovens to specified temperatures for optimal baking results.
- Organized store layout by returning merchandise to designated areas and restocking displays to enhance shopping experience.
Sales Associate
Debs Shop
Worcester
10.2009 - 06.2010
- Assisted customers in product selection, providing personalized recommendations that enhanced shopping experience.
- Collaborated with team members to consistently meet daily sales goals and improve overall customer service.
- Operated cash register efficiently and handled transactions accurately.
- Maintained store cleanliness, organizing product displays to create welcoming environment that encouraged customer engagement.
- Restocked shelves regularly to ensure product availability for customers.
Sales Associate
Walmart
Clewiston
04.2008 - 11.2009
- Collaborated with team members to consistently meet daily sales goals, improving overall customer satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Partnered with sales team to reach group targets, contributing to a cohesive sales strategy.
- Cultivated relationships with peers and management to support team objectives and enhance communication.
- Restocked shelves regularly to ensure product availability for customers.
Cashier
Save A Lot
Clewiston
07.2008 - 07.2009
- Processed customer transactions with attention to accuracy and efficiency, contributing to positive shopping experiences.
- Assisted customers with product inquiries, enhancing satisfaction and promoting brand loyalty.
- Operated point-of-sale systems to finalize sales and ensure accurate cash management.
Skills
- Point of sale management
- Customer service
- Inventory management
- Merchandise display
- Sales forecasting
- Customer engagement
- Attention to detail
- Time management
- Task prioritization
- Problem solving
- Conflict resolution
- Adaptability to change
- Effective communication
Languages
Spanish
Professional
Timeline
Sales Associate
Bath & Body Works
09.2024 - Current
Cake Decorator
Sam's Club
10.2021 - 01.2022
Sales Associate
Victoria's Secret & PINK
10.2021 - 01.2022
Packaging Handler
complete labor & staffing
09.2020 - 01.2021
Bartender
Residence Inn Marriott
03.2018 - 11.2018
Bartender
Hurricane Betty's
11.2017 - 01.2021
Bartender
smokey joes cigar bar/Rumors
03.2017 - 11.2019
self employed
Etsy Shop
05.2015 - Current
Pizza Maker
Marcos's Pizza
03.2014 - 12.2015
personal cake decorator
bar fx
12.2012 - 06.2013
Cake Decorator
shaws
07.2010 - 07.2011
Sales Associate
Debs Shop
10.2009 - 06.2010
Cashier
Save A Lot
07.2008 - 07.2009
Sales Associate
Walmart
04.2008 - 11.2009