NICOLE TREJO
Miami,FL
Summary
Driven professional with a proven track record at La Fitness, showcasing a blend of exceptional customer service and problem-solving skills. Excelled in fast-paced environments through a friendly, positive attitude and effective teamwork. Demonstrated quick learning ability and a strong sense of personal responsibility, contributing significantly to collaborative success.
Overview
4
4
years of professional experience
Work History
Insurance Coordinator
Amaya Dental
02.2025 - 04.2025
- Verified insurance and communicated coverage to staff and patients.
- Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
- Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Prepared insurance claims for submission to clearinghouses or insurance companies.
La Fitness
07.2023 - 12.2024
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Diagnostic Medical Sonography
Brand Representative
Hollister.Co
07.2021 - 10.2022
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Established strong relationships with store management, ensuring ongoing support for the brand''s presence.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
Education
Bachelor In Science - Sonography Specialist
Miami Dade College
Miami, FLSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Insurance Coordinator
Amaya Dental
02.2025 - 04.2025
La Fitness
07.2023 - 12.2024
Brand Representative
Hollister.Co
07.2021 - 10.2022
Bachelor In Science - Sonography Specialist
Miami Dade College
Similar Profiles
VERONICA BALTAZARVERONICA BALTAZAR
Dental Assistant at Amaya DentalDental Assistant at Amaya Dental
Eneyda Elena Yuritzza VidaurreEneyda Elena Yuritzza Vidaurre
Front Desk Receptionist at Amaya DentalFront Desk Receptionist at Amaya Dental
Alan SandovalAlan Sandoval
Rango X Metal Fabrication at Josue AmayaRango X Metal Fabrication at Josue Amaya