Nicole Tuttle
Yukon,OK
Summary
Proven track record in enhancing customer satisfaction and streamlining service operations, notably at Royal Bavaria. Adept at multitasking and leveraging computer skills, coupled with a friendly demeanor and exceptional teamwork capabilities. Achieved significant improvements in service efficiency and customer engagement through innovative problem-solving and effective collaboration.
Overview
4
4
years of professional experience
Work History
Hooters Girl
Hooters
Yukon, OK
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Server
Ramsays Kitchen
Edmond, OK
10.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lead Server
Royal Bavaria
Moore, OK
08.2020 - 10.2023
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Golf Course Attendant
Moore Golf And Athletic
Moore, OK
06.2021 - 05.2022
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Associate of Applied Science - Nursing
Oklahoma City Community College
Oklahoma City, OK05.2025
High School Diploma -
Moore High School
Moore, OK06.2020
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Computer Skills
- Critical Thinking
- Calm Under Pressure
- Active Listening
Timeline
Hooters Girl
Hooters
01.2024 - Current
Server
Ramsays Kitchen
10.2023 - 01.2024
Golf Course Attendant
Moore Golf And Athletic
06.2021 - 05.2022
Lead Server
Royal Bavaria
08.2020 - 10.2023
Associate of Applied Science - Nursing
Oklahoma City Community College
High School Diploma -
Moore High School