Summary
Overview
Work History
Education
Skills
Certification
Assessments
Awards
Timeline
Generic

Nicole Velazquez

Westby,WI

Summary

Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level administrative position. Organized and dependable with proven success at managing multiple priorities with a positive attitude, strong work ethic and a willingness to learn.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Fabric Trimmer (Seasonal)

Lands' End
05.2023 - 12.2023
  • Ability to read and interpret work orders.
  • Finished embroidered product - remove backing, trimming threads and cleaning.
  • Fold, organize and pack finished garments.
  • Effectively communication with team members.
  • Follow established quality control procedures and guidelines.
  • Displayed adaptability supporting team members with steaming, collecting, folding, and bagging clothes.

Qdoba Team Member

Qdoba Mexican Eats
08.2022 - 04.2023
  • Assisted in the set up and contributed to the success of a new store.
  • Worked flexible schedule and extra shifts to meet business needs. Received Employee of the Year.
  • Maintained perfect attendance.
  • Completed cross-training and certification in multiple positions: Cashier, Prep Cook, Cook, Dishwasher and Cashier.
  • Trained newly hired employees on routine tasks and customer service.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Receives food orders; cleans, organizes, and rotates items in the walk-in cooler



Prep Cook/Dishwasher/Expo

Monks Bar and Grill
08.2021 - 08.2022
  • Prepared and served a large variety of food items in fast-paced Restaurant environment.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained food safety and sanitation standards.
  • Monitored food quality and presentation to maintain high standards.
  • Planned menus for different events, seasons and customer requests.
  • Reorganize storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.


Cashier/Cook/Prep

Chips Hamburgers
09.2019 - 08.2021
  • Enthusiastically learned all positions: cooking, cashier, drive thru, stocking becoming a valuable member of the team.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Identified inefficiencies leading to improved productivity.

Education

High school diploma -

Stevens Point Area Senior High School
Stevens Point, WI
06.2022

Skills

  • Microsoft Office
  • Fax/Copier/Phones
  • Medical terminology
  • Basic Life Support
  • Point of Sale (POS)
  • Quality Assurance
  • Strong Computer Skills
  • Set Appointments and scheduling
  • Customer Relations
  • Time Management
  • Inventory Management
  • Training and Development

Certification

  • First Aid/ CPR Certification
  • Basic Life Support 07/01/22, 07/01/24


Assessments

  • Cooking skills: Basic food preparation, Proficient, 10/01/23
  • Attention to detail, Proficient, 10/01/23
  • Customer service, Proficient, 08/01/23
  • Work style: Reliability, Proficient, 08/01/23
  • Work motivation, Proficient, 08/01/23
  • Food safety, Proficient, 10/01/23

Awards

Employee of the Year, 10/01/22 

Qdoba Mexican Eats :-  Attendance, Congeniality, Availability to work all scheduled hours and on-call for shift shortages. Assisted in opening a new store.

Timeline

Fabric Trimmer (Seasonal)

Lands' End
05.2023 - 12.2023

Qdoba Team Member

Qdoba Mexican Eats
08.2022 - 04.2023

Prep Cook/Dishwasher/Expo

Monks Bar and Grill
08.2021 - 08.2022

Cashier/Cook/Prep

Chips Hamburgers
09.2019 - 08.2021

High school diploma -

Stevens Point Area Senior High School

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Nicole Velazquez