Nicole Victor
Paulsboro
Summary
Dedicated food service worker known for delivering exceptional customer service, ensuring food safety compliance, and maintaining cleanliness. Committed to fostering positive customer relationships in fast-paced environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Food Service Worker
Inspira Hospital
Mullica Hill
09.2021 - 08.2025
- Delivered exceptional customer service in busy dining environments.
- Prepared and served food according to health and safety standards.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in inventory management and restocking supplies as needed.
- Operated kitchen equipment safely and efficiently during meal preparation.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Trained new staff on food service procedures and best practices.
- Monitored food quality and presentation before serving to customers.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Maintained professional demeanor during interactions with customers and co-workers.
- Acquired new skills to support team and further accommodate customer needs.
- Received food orders from individuals and explained offerings.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Housekeeping Room Attendant
Hampton Inn By Hilton
Swedesboro
06.2009 - 11.2011
- Cleaned and sanitized guest rooms to ensure a welcoming environment.
- Replenished supplies and amenities in guest rooms and common areas.
- Reported maintenance issues promptly for timely resolution.
- Organized housekeeping carts with necessary tools and supplies efficiently.
- Followed safety protocols while using cleaning chemicals and equipment.
- Communicated effectively with guests to address their needs or concerns.
- Coordinated with front desk staff regarding room statuses for efficient service.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
HEA processer
Tri-County Community Action Partnership
Paulsboro
03.2002 - 08.2008
- Entered data accurately into company databases and spreadsheets.
- Verified and corrected discrepancies in data entries and records.
- Maintained organized filing systems for easy access to information.
- Collaborated with team members to streamline data entry processes.
- Utilized software tools for efficient tracking of data changes and updates.
- Assisted in training new staff on data entry procedures and tools.
- Reviewed incoming documents for completeness before data input.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Adhered to company policies for data privacy and security compliance.
- Updated existing records with new or revised information as needed.
- Verified accuracy and completeness of data entry into the database system.
- Operated various office equipment such as scanners, printers. when required.
- Maintained confidentiality of sensitive information entered into the system.
- Identified and corrected data entry errors to prevent duplication across systems.
- Contacted customers via phone or email to address data inquiries.
- Organized files according to established procedures for easy retrieval later on.
Home Health Aide
All About Care, LLC
Brick
12.1998 - 12.2002
- Assisted clients with daily living activities and personal hygiene needs.
- Monitored clients' health status and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance clients' well-being.
- Prepared nutritious meals tailored to clients' dietary requirements and preferences.
- Maintained a clean and safe environment for clients through regular housekeeping tasks.
- Documented client progress and care provided in daily logs for review by supervisors.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Recognized emergency situations and implemented appropriate procedures.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Provided entertainment and companionship through conversation, reading, and board games.
Education
High School Diploma -
Paulsboro High School
Paulsboro, NJ06-1992
Skills
- Food preparation
- Food safety compliance
- Inventory management
- Kitchen equipment operation
- Point of sale operation
- Customer relationship management
- Food tray assembly
- Cleaning and sanitizing
- Attention to detail
- Task prioritization
- Effective communication
- Positive attitude
- Reliability and punctuality
- Positive attitude and energy
- Filing and organization
- Document verification
- Database management
- Data entry
- Time management
- Quality assurance
- Problem solving
- Confidentiality compliance
- Verifying data accuracy
- Strong problem solver
- Resourceful
- Work prioritization
- Microsoft Word
- Document scanning
- Customer Service-oriented
- Adaptability and flexibility
Accomplishments
- I created an experience at the hospital cafeteria Bistro. I used my creativity in ways I never could of imagined. I built and assembled sandwich's , salads, etc.with receipts according to our guidelines which were always a success! I received several compliments from our Head Chef, our regional Head Chef, my immediate supervisors and co-workers. I received several WOW cards which employees and other staff members give to you for doing a great job
Certification
- My medical certifications have all expired at this time
Languages
English
Professional
References
References available upon request.
Timeline
Food Service Worker
Inspira Hospital
09.2021 - 08.2025
Housekeeping Room Attendant
Hampton Inn By Hilton
06.2009 - 11.2011
HEA processer
Tri-County Community Action Partnership
03.2002 - 08.2008
Home Health Aide
All About Care, LLC
12.1998 - 12.2002
High School Diploma -
Paulsboro High School