Nicole Vo
Concordia,KS
Summary
Results-driven salon owner with a strong focus on client relationship management, marketing strategy, and financial oversight. Expert at fostering customer loyalty and enhancing service quality to drive salon success. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
15
15
years of professional experience
Work History
Salon Owner/Operator
Studio One Eleven
Sarasota, Florida
03.2011 - 06.2026
- Managed daily operations of a busy salon environment.
- Developed and implemented marketing strategies to attract new clients.
- Oversaw inventory management and product ordering processes.
- Ensured compliance with health and safety regulations in the salon.
- Established strong client relationships through personalized services.
- Coordinated scheduling to optimize staff availability and client appointments.
- Provided excellent customer service to ensure repeat business from satisfied clients.
- Maintained salon finances, including budgeting, payroll and bookkeeping.
- Ordered supplies and equipment needed for daily operations.
- Organized and scheduled appointments for clients using software systems.
- Analyzed and recorded personnel and operational data and wrote activity reports.
- Promoted exceptional customer experience through strong interpersonal skills and prompt issue resolution.
Education
Licensed Cosmetologist - Cosmetology
Garden GroveChappman Cosmetology
Garden Grove, CA04-2010
Skills
- Client relationship management
- Marketing strategy
- Inventory management
- Financial management
- Appointment scheduling
- Team leadership
- Customer service
- Problem solving
- Effective communication
- Time management
- Adaptability
- Salon marketing
- Task prioritization
- Multitasking capacity
- Problem-solving aptitude
- Shift scheduling
- Time management abilities
- Cross functional leadership
- Customer retention
Timeline
Salon Owner/Operator
Studio One Eleven
03.2011 - 06.2026
Licensed Cosmetologist - Cosmetology
Garden GroveChappman Cosmetology