Nicole Wagner
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Assistant Lead Visual Merchandiser
Winston Retail
San Jose, CA
02.2025 - 01.2026
- Daily merchandising of men, women’s, boys, girls and baby apparel
- Partner with Store Management to achieve daily project goals through morning meeting
- Collaborate with Store Management on the development of visual strategies, solutions, and goals
- Execute the installation, execution, and maintenance of apparel departments, mannequins, and vignettes to help increase customer sales
- Size, stock, and fill in merchandise while maintaining visual merchandising standards
- Provide timely completion of daily Store Visit Report and photo requirements
Keyholder
Rothy’s
Santa Clara, CA
03.2022 - 02.2025
- Act as manager on duty when store managers are not present
- Maintain customer relationships through email and marketing
- Communicate any important updates and issues to store associates
- Provide exceptional customer service to ensure the highest level of customer satisfaction
- Open shipments of product ensuring product was processed correctly
- Prepare for new product launches and oversee visual merchandising updates
- Assist with customer feedback and help increase customer traffic
- Administrative tasks including, emailing, shipping, and reporting
Manager On Duty
The Spa Los Gatos
Los Gatos, CA
12.2023 - 10.2024
- Act as manager on duty when spa managers are not present
- Oversee the opening and closing procedures of the spa
- Administrative duties including answering the phone, emails, restocking office supplies and retail product
- Communicate any sales information and product information to clients
- Accurately scheduling and confirming guest appointments
Front Desk Agent
Vail Resorts
South Lake Tahoe, CA
02.2021 - 01.2022
- Preserve quality homeowner and guest experiences
- Pre-Arrival and on-going guest contact/communication
- Reporting and following up on guest issues
- Respond to guest and owner inquiries via email & telephone
- Booking lodging reservations via telephone & email
Contract Sample Coordinator
Out of the Box Productions
San Francisco, CA
07.2020 - 02.2021
- Assist with daily sample organization
- Unbox & label new sample merchandise
- Receive merchandise into Search Act
- Assist styling team with putting back merchandise
- Prepare gift boxes for influencers and celebrities
Wholesale Administrative Assistant/Trade Show Coordinator
Fennysun/Yixi Design Inc.
San Jose, CA
06.2019 - 05.2020
- Create and process sales orders and invoices in Sage
- Ship and track samples to and from the trade shows
- Daily administrative duties including filing, emailing, answering phone, supply ordering
- Coordinate trade show preparation and attend shows as a trade show representative
- Calculate commission for top customers in Excel
- Book hotel and travel arrangements
- Edit photos for website and line sheets
Senior Customer Associate
Anthropologie
Los Gatos, CA
08.2018 - 06.2019
Personal Styling Volunteer
Dress for Success
San Francisco, CA
06.2018 - 06.2019
Supervisor (full-time)
Lucy Activewear
Los Gatos, CA
11.2014 - 01.2018
- Store closed
Education
Associate of Arts - Visual Communications
Fashion Institute of Design & Merchandising
San Francisco, CA06-2018
Skills
- Customer Service
- Customer Outreach
- Office Administration
- Microsoft Office
- Google Workplace
- Teams
- Slack
- Inventory management
- Self motivation
- Problem-solving abilities
- Decision-making capacity
- Task delegation
- Teamwork and collaboration
- Time management
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
Timeline
Assistant Lead Visual Merchandiser
Winston Retail
02.2025 - 01.2026
Manager On Duty
The Spa Los Gatos
12.2023 - 10.2024
Keyholder
Rothy’s
03.2022 - 02.2025
Front Desk Agent
Vail Resorts
02.2021 - 01.2022
Contract Sample Coordinator
Out of the Box Productions
07.2020 - 02.2021
Wholesale Administrative Assistant/Trade Show Coordinator
Fennysun/Yixi Design Inc.
06.2019 - 05.2020
Senior Customer Associate
Anthropologie
08.2018 - 06.2019
Personal Styling Volunteer
Dress for Success
06.2018 - 06.2019
Supervisor (full-time)
Lucy Activewear
11.2014 - 01.2018
Associate of Arts - Visual Communications
Fashion Institute of Design & Merchandising