Nicole Ward
Brentwood,CA
Summary
Animal care professional with background in providing exceptional care and support for various animals. Recognized for ability to create nurturing environment and enhance animal health through effective care techniques. Team-oriented and results-driven, adaptable to changing needs, with strong skills in animal handling and medical treatment administration. Eager to help bring animals and families together.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender (Beer and Wine)
Brentwood Craft Beer and Cider
Brentwood, California
02.2025 - Current
- Serve craft beer and popular wines.
- Provided exceptional customer service in a fast-paced bar environment.
- Maintained cleanliness and organization of the bar area and equipment.
Director
Growing Room Child Development
05.2013 - 08.2024
- Supervise children.
- Implement S.T.E.M, lesson plans, paperwork, communicate with parents, payroll, admin/office work, emailing parents, scheduling and work with licensing.
Veterinary Assistant
Clayton Valley Pet Hospital
Concord, CA
03.2021 - 07.2022
- Assisted veterinarians in performing medical procedures, including administering medications, taking X-rays, and conducting laboratory tests.
- Provided compassionate care to animals by monitoring their health and behavior, ensuring their comfort and well-being.
- Prepared examination rooms and surgical areas by sterilizing equipment, organizing supplies, and maintaining cleanliness.
- Handled patient admissions and discharges efficiently, obtaining necessary information from pet owners and updating records accurately.
- Aided in restraining animals during examinations or treatments to ensure the safety of both the animal and veterinary staff.
- Administered vaccinations according to veterinarian instructions, maintaining accurate records of immunizations given.
- Assisted with dental cleanings by scaling teeth, polishing surfaces, applying fluoride treatments under veterinarian supervision.
- Safely operated diagnostic equipment such as ultrasound machines or blood pressure monitors to assist in diagnosing illnesses or injuries.
- Performed routine laboratory tests on samples such as blood or urine to aid in diagnosis or treatment plans.
- Maintained inventory of medical supplies and placed orders when necessary to ensure availability for veterinary procedures.
- Educated pet owners on proper nutrition guidelines, medication administration techniques, postoperative care instructions etc.
- Closely monitored anesthesia during surgeries while ensuring appropriate levels are maintained throughout the procedure.
- Demonstrated exceptional communication skills by effectively explaining treatment plans or test results to pet owners.
- Cared for hospitalized animals by providing feeding assistance, administering medications as prescribed.
- Aided in euthanasia procedures with compassion while respecting the emotional needs of grieving pet owners.
- Groomed pets when required including bathing them properly using suitable shampoos based on individual needs.
- Lifted heavy animals safely using proper lifting techniques without causing any harm to myself or the animal being handled.
- Maintained a clean work environment by sanitizing cages regularly along with cleaning floors and other surfaces daily.
- Inventoried pharmaceuticals regularly checking expiration dates making sure all drugs were within acceptable limits.
- Assisted in surgery preparation by shaving and disinfecting surgical sites, ensuring a sterile environment.
- Provided post-operative care instructions to pet owners including wound care, medication administration, and follow-up appointments.
- Managed appointment scheduling system efficiently, optimizing veterinarian's time and minimizing wait times for clients.
- Aided in radiographic procedures by positioning animals correctly and operating X-ray equipment under veterinarian supervision.
- Demonstrated strong organizational skills by maintaining accurate patient records, updating information as necessary.
- Assisted veterinarians during emergency situations by providing immediate support such as CPR or first aid measures.
- Maintained cleanliness of surgical instruments through proper sterilization techniques following industry standards.
- Counseled pet owners on preventive healthcare measures such as flea control, heartworm prevention, and parasite management.
- Served as a liaison between the veterinary clinic and external laboratories for sample collection or test result inquiries.
- Administered medications orally or topically according to veterinarian instructions while ensuring correct dosages were given.
- Monitored vital signs of animals before, during, and after procedures to detect any abnormalities or complications early on.
- Aided in the performance of diagnostic tests such as blood work analysis or urinalysis to assist in diagnosing illnesses.
- Demonstrated excellent teamwork skills by collaborating effectively with other veterinary assistants and staff members.
- Instructed pet owners on how to properly administer medications at home when required for ongoing treatments or conditions.
- Greeted clients warmly upon arrival at the clinic while maintaining professionalism throughout all interactions with them.
Swim Instructor
Splash Swim School
San Ramon, CA
07.2012 - 07.2013
- Taught kids ages 6 months - 12 years basic swim skills and techniques.
Education
English -
Saint Mary's College of California
Skills
- Excel
- Microsoft Word
- Microsoft Office
- Customer Service
- Communication
- Kennel Experience
- Payroll
- Teaching
- Animal Care
- Serving
- Supervising Experience
- Clerical
- Experience working with the community, families and children
- Animal Restraint
- Time Management
- Sales
- Typing
- Data Entry
- Leadership
- Communication Skills
Certification
- CPR, First Aid and AED certified
- Food Handlers Certificate
Additional Information
Coached soccer for the San Ramon Soccer Club, Taught private swim lessons for kids ages 6 months to 10 years old, CPR and First Aid certified, Experience working with children and their families in an educational environment, Experience working with animals in a hospital setting
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Bartender (Beer and Wine)
Brentwood Craft Beer and Cider
02.2025 - Current
Veterinary Assistant
Clayton Valley Pet Hospital
03.2021 - 07.2022
Director
Growing Room Child Development
05.2013 - 08.2024
Swim Instructor
Splash Swim School
07.2012 - 07.2013
English -
Saint Mary's College of California