Nicole Washington
San Antonio
Summary
Dynamic Payroll Specialist with extensive experience at Zachry Industrial, adept in payroll administration and compliance. Proven track record in managing complex payroll processes and ensuring accuracy through meticulous audits. Skilled in SAP and fostering effective communication, I excel in enhancing operational efficiency and maintaining employee satisfaction.
Overview
18
18
years of professional experience
Work History
Payroll Specialist
Zachry Industrial
San Antonio
02.2024 - Current
- Processed weekly payroll for 500–1,000 employees using SAP, ensuring timely and accurate compensation.
- Managed deductions, overtime, retro pay, W-4 updates, and direct deposits to maintain payroll accuracy and compliance.
- Audited payroll data for compliance with federal and state regulations, identifying discrepancies to mitigate risk.
Payroll Specialist
Argo Group
San Antonio
07.2023 - 02.2024
- Process payroll for all employees accurately and timely each pay period.
- Administered payroll via Workday, ensuring accurate processing of on-demand payments and tax liabilities.
- Verify employee timecards and resolve discrepancies in hours worked.
- Resolved employee inquiries, enhancing payroll accuracy through thorough reconciliations.
- Maintain payroll records and ensure compliance with company policies.
Payroll Specialist
Principle Auto
San Antonio
01.2023 - 07.2023
- Coordinated multi-cycle payrolls, prepared variance reports to identify discrepancies, and ensured compliance with tax filing deadlines.
- Process payroll for all employees using advanced software systems.
- Ensure compliance with federal and state payroll regulations and guidelines.
- Update employee records, including new hires, terminations, and changes.
Payroll Specialist
CDS in Texas
San Antonio
01.2016 - 01.2023
- Processed full-cycle payroll and confirmed compliance through audits, managed tax filings, handled garnishments, and facilitated onboarding of new clients.
- Processed payroll for employees to ensure compliance with company policies.
- Maintain employee records to ensure accurate payroll information.
- Resolve payroll discrepancies through effective communication with staff.
Collections Specialist
Data Search / Conns Appliances
San Antonio
01.2014 - 01.2016
- Managed collections, billing, and reconciliations for customer accounts, correcting discrepancies in a timely manner.
- Managed customer accounts to ensure timely payments and accurate documentation.
- Communicated with customers regarding outstanding balances and payment arrangements.
- Utilized collection software to track and resolve customer payment issues.
Recruiter / Family Worker
Little Angels Head Start Program
Bronx
01.2010 - 01.2012
- Coordinated recruitment events to attract diverse applicants for the program.
- Conducted comprehensive candidate screenings for early childhood education positions.
- Collaborated with hiring managers to define job requirements and expectations.
- Coordinated recruitment efforts and delivered social services support to families.
Executive Administrator
La Peninsula Community Organization
Bronx
01.2008 - 01.2010
- Managed executive schedules and coordinated calendar appointments efficiently.
- Coordinated administrative tasks, scheduling, and reporting for executive leadership to ensure seamless operations.
- Organized meetings, prepared agendas, and recorded minutes for key discussions.
- Facilitated communication between departments to ensure smooth operations.
Education
Business Administration Studies -
Salem State College
Salem, MAHigh School Diploma -
Lawrence High School
Lawrence, MASkills
- Payroll administration and compliance
- Garnishment processing
- Garnishment management
- Tax reconciliation
- Direct deposit management
- Employee recordkeeping
- Compliance auditing
- Financial reporting and analysis
- Accounts payable/receivable management
- SAP software expertise
- Workday proficiency
- UltiPro functionality
Timeline
Payroll Specialist
Zachry Industrial
02.2024 - Current
Payroll Specialist
Argo Group
07.2023 - 02.2024
Payroll Specialist
Principle Auto
01.2023 - 07.2023
Payroll Specialist
CDS in Texas
01.2016 - 01.2023
Collections Specialist
Data Search / Conns Appliances
01.2014 - 01.2016
Recruiter / Family Worker
Little Angels Head Start Program
01.2010 - 01.2012
Executive Administrator
La Peninsula Community Organization
01.2008 - 01.2010
Business Administration Studies -
Salem State College
High School Diploma -
Lawrence High School