Nicole Washington
Aurora,CO
Summary
Results-driven Accounts Receivable Clerk with expertise in collections, invoice processing, and financial reporting. Proven ability to enhance cash flow and streamline processes, ensuring accurate transaction records and resolving discrepancies effectively. To obtain position that will utilize my wide range of skill asset
Detail-oriented professional with extensive experience in accounts receivable and collections. Skilled in fostering strong customer relations and problem-solving, leading to improved payment compliance and efficient invoicing practices. Committed to delivering exceptional service and enhancing operational efficiency.
Overview
10
10
years of professional experience
Work History
Accounts Receivable Clerk
Highridge Medical
Westminster, CO
05.2025 - 03.2026
- Processed incoming payments and accurately recorded transactions in accounting software.
- Assisted in reconciling customer accounts to ensure accuracy and resolve discrepancies.
- Communicated with clients regarding outstanding invoices and payment inquiries.
- Maintained organized records of all accounts receivable transactions for easy retrieval.
- Collaborated with team members to streamline invoicing processes and improve efficiency.
- Adapted quickly to new software tools, enhancing data entry speed and accuracy.
Collection Specialist
Alpha
Centennial, CO
03.2016 - 03.2025
- Managed collections process to reduce outstanding debt and improve cash flow.
- Developed and implemented strategies for effective account recovery and customer engagement.
- Trained new team members on collections procedures and best practices.
- Analyzed payment trends to identify areas for improvement in collection efforts.
- Negotiated to collect balance in full.
- Improved customer payment compliance through negotiating mutually agreeable repayment plans.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained compliance with state and federal regulations during all collections activities, ensuring ethical business practices.
- Used skip tracing and other techniques to locate debtors.
- Counseled debtors on payment options and arranged installment agreements.
Education
High School Diploma -
George Washington High School
Denver, CO05-1998
Skills
- Collections
- Invoice processing
- Time management
- Payment posting
- Financial reporting
- Customer relations
- Invoice generation
- Problem-solving
- Debt collection
- Invoice and payment processing
- Credit and collections
Timeline
Accounts Receivable Clerk
Highridge Medical
05.2025 - 03.2026
Collection Specialist
Alpha
03.2016 - 03.2025
High School Diploma -
George Washington High School