Nicole Watkins
Fargo,ND
Summary
Seeking a bartending or supervisory position in the service industry where I can utilize people-oriented skills to promote a positive, team focused work environment for staff and ensure exceptional service to guests.
Skilled Bar Manager with strong track record in restaurant operations. Resourceful and hardworking with excellent attention to detail and strong leadership skills.
Overview
23
23
years of professional experience
Work History
Bar Manager
Radisson Blu Hotel
Fargo, North Dakota
06.2023 - Current
- Developed drink recipes and menus to meet customer preferences,
- Met with representatives to ensure good relationships and rapport.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Completed required training for staff, schedules, liquor orders, and outreach to increase sales.
Bartender and Lead Trainer, and Supervisor
Porter Creek
Fargo
04.2019 - 05.2023
- Bartending duties included but not limited to ensuring guests were receiving a high quality experience while being alert for any satisfaction issues, as well as exceptional multitasking skills
- Leadership skills as a bartender are a must as well as organizational skills and maintaining the highest standards of cleanliness
- Lead trainer duties were training new servers and bartenders, ensuring compliance with local and state alcohol laws as well as ongoing training and development of staff
- Training included hands on as well as online hours with follow up and support for all staff
- Supervisor duties including nightly checkouts, and accurately maintaining checklists for sanitation, safety, and staff development
- Inventory was weekly, as well as monthly manager meetings and a written bar focus.
Family Consultant
Family Voices of ND
01.2012 - 01.2019
- Duties were supporting and assisting families and Professionals
- Acquire resources and access services and supports for persons with a special health care need, including but not limited to navigating systems, informed decision making, hosting trainings and extended learning opportunities.
Brand Ambassador
Self Employed
Fargo
01.2005 - 01.2011
Senior Assistant Manager
Pier One Imports
Fargo
01.2002 - 01.2005
- Responsible for scheduling, visual merchandising, and training including staff planning and development.
Education
B.A in Psychology -
University of North Dakota
Post- Baccalaureate Conflict Transformation Certificate
Skills
- People-oriented skills
- Teamwork
- Exceptional service
- Bartending
- Supervisory skills
- Visual merchandising
- Training and development
- Navigating systems
- Informed decision making
- Leadership skills
- Organizational skills
- Cleanliness standards
- Multitasking
- Compliance with alcohol laws
- Staff development
- Inventory management
- Sanitation and safety
- Proficient and fluent in English
- Limited college accreditation in ASL (American Sign Language)
- Community involvement
- Public speaking
- Caregiver stress strategies
- Self-advocacy through technology
- Parent involvement
- Genetics collaboration
- Legislative training
- Self-regulation in children
- Special education law
- Principle-based de-escalation
- Sibshop training
- AMCHP training
- Train the trainer for Roca Restaurant Company
Accomplishments
- UND Deans List 2011
- Creator of Teen Talk ASD (group for special needs siblings to meet and deal with life stress and obstacles)
- Co-creator of Fargo area autism support group website and Facebook support page
- Public speaker of “Caregiver stress strategies” at Parent Leadership Institute
Formaltrainings
- SATT (Self Advocacy through Technology)
- Transition and Parent Involvement Conference 2013, 2014
- Heartland Genetics Collaboration ACA Forum 2014
- Parent Leadership Institute 2012-2017
- ND Autism Conference Speaker 2014
- Legislative Training Institute 2014
- Self Regulation in Children PESI 2016
- Northern Plains Special Education Law conference 2015, 2016
- Right Response - Principle Based De-Escalation in the workplace
- Sibshop training 2017
- AMCHP 2015, 2016, 2017
- Train the trainer for Roca Restaurant Company 2023
Languages
- Proficient and fluent English
- Limited college accreditation in ASL (American Sign Language)
References
- Donene Fiest, Executive Director of Family Voices of North Dakota, P.O Box 163, Edgely, ND, 58433, 701-493-2634, fvnd@drtel.net
- Jennifer Restemeyer, Family Support Specialist, 701-471-8714, jennifer_restemayer@yahoo.com
- Jennifer Avalos, Event manager at Roca Restaurants (Fargo Porter Creek), 701-219-4508
Community Service
Extensive community involvement in the disability and ASD community including awareness projects, Family Voices Autism Group leader and guest speaker, founder of NDAC teen talk and leader of sibshop groups. Partnered with community businesses such as Family Wellness to increase program inclusion as well as opportunities for growth among summer seminar participants, and staff including media presence and scheduling.
Timeline
Bar Manager
Radisson Blu Hotel
06.2023 - Current
Bartender and Lead Trainer, and Supervisor
Porter Creek
04.2019 - 05.2023
Family Consultant
Family Voices of ND
01.2012 - 01.2019
Brand Ambassador
Self Employed
01.2005 - 01.2011
Senior Assistant Manager
Pier One Imports
01.2002 - 01.2005
B.A in Psychology -
University of North Dakota
Post- Baccalaureate Conflict Transformation Certificate