DAWN R. GAGNON
Miramar Beach,FL
Summary
Dynamic professional seeking a challenging position that offers opportunities for team leadership and career advancement. Committed to leveraging a strong foundation of experience and motivation to drive organizational success. Eager to contribute to a collaborative environment that fosters professional growth and innovation. Passionate about utilizing skills to inspire teams and achieve shared goals.
Overview
23
23
years of professional experience
Work History
Office Manager/CSR
Affordable Home Insurance
01.2006 - 12.2019
- Assist producers in areas of operation
- Responsible for administrative operations and assure that supplies and office procedures are followed properly
- Control expenses and AP function
- Daily deposits
- Bank reconciliations
- Administer management software
- Payroll, payroll deposits and taxes
- Maintain the highest standards of customer service for all clients
- Maintain all licenses for the company
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Posted daily receipts and payments in accordance with corporate protocols.
- Reconciled and corrected issues with financial records.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Handled day-to-day accounting processes to drive financial accuracy.
- Input financial data and produced reports using [Software].
- Maintained excellent financial standings by working closely with CPA to process business transactions.
- Gained strong leadership skills by managing projects from start to finish.
Bookkeeper
Dr. Bayer and Curtis Orthodontics
01.2004 - 01.2006
- Responsible for all AP and AR functions
- Reconciliation of operating and money market accounts
- Responsible for month end close
- Responsible for preparing all reports to forward to CPA
- Responsible for patient monthly statements
- Maintain the highest standards of patient care possible
- Schedule patients
- Assist in preparing policy and procedures manual
- Assist CPA in payroll
Office Manager/Patient Coordinator
Open MRI of Fort Walton
01.2001 - 01.2004
- Assist Center Manager in areas of marketing and daily operations
- Maintain the highest standards of patient care possible
- Responsible for administrative operations and assure that necessary manpower, supplies and financial procedures are followed properly
- Responsible for development, supervision, coordination and successful completion of center activities
- Responsible for scheduling patients through TriCare
- Responsible for AR, billing/collection and payroll
- Control expenses and AP functions
- Process requests from corporate offices, meet deadlines and assist in end of month report analysis
- Responsible for monthly and quarterly inventory
Controller/Accounting Manager
Dune-Allen Realty
01.2000 - 01.2001
- Participate in preparation of Financial Statements
- Responsible for Payroll and Payroll Taxes
- Preparation of Unemployment Taxes
- Preparation of Quarterly Tax Returns
- Responsible for Sales and TDC Tax
- Reconciliation of the operating and escrow accounts
- Vendor analysis and payments in a timely manner
- The disbursement and reconciliation of Petty Cash
- Preparation of owner statements
Chief Financial Assistant/Production Assistant
Corporate Magic, Inc.
01.1997 - 01.2000
- Assist CFO and Producers as necessary
- Event production cost accounting
- Participate in preparation of Financial Statements
- Preparation of cost sheets and job progress summaries
- 401K contribution calculation and remittance
- The disbursement and reconciliation of Petty Cash
- Reconciliation of cash accounts
- Invoice clients per contract terms
- Vendor analysis and payment in timely manner
- Life, LTD, AD&D, health and dental insurance reporting and remittance
- Accurate reporting requested by the State of Nevada and Broadcast Music Inc.
- A Gaylord Entertainment Company
Skills
- QuickBooks Accounting Software
- Microsoft Word
- Word Perfect
- Excel
- 10-key by touch
- Organizational skills
- People-oriented skills
- Multi-tasking
- Prioritization
- Independent work
- Team player
- Leadership ability
- Bookkeeping
- Administrative support
- Office management
- Data entry
- Banking operations
- Scheduling and calendar management
- Office administration
- Account reconciliation
- Scheduling
- Customer service
Timeline
Office Manager/CSR
Affordable Home Insurance
01.2006 - 12.2019
Bookkeeper
Dr. Bayer and Curtis Orthodontics
01.2004 - 01.2006
Office Manager/Patient Coordinator
Open MRI of Fort Walton
01.2001 - 01.2004
Controller/Accounting Manager
Dune-Allen Realty
01.2000 - 01.2001
Chief Financial Assistant/Production Assistant
Corporate Magic, Inc.
01.1997 - 01.2000