Nicole Watson
SILVER SPRING,MD
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Director of Operations
ADRA International
SILVER SPRING, MD
09.2014 - 09.2024
- Developed and implemented operational policies and procedures to ensure organizational effectiveness.
- Managed the daily operations of a multi-site organization, ensuring compliance with company standards.
- Analyzed current operational processes and identified areas for improvement in order to maximize efficiency and cost savings.
- Provided strategic direction to cross-functional teams to ensure successful execution of projects.
- Directed the development of long-term plans for business growth opportunities and new product launches.
- Oversaw budgeting, forecasting, financial analysis, and resource allocation activities.
- Collaborated with executive management team to develop strategies that improve customer service levels while reducing costs.
- Identified potential risk factors associated with specific projects or initiatives and developed mitigation strategies accordingly.
- Established metrics and monitored progress against key performance indicators.
- Facilitated communication between internal departments as well as external vendors and partners.
- Implemented process improvements across all functional areas including supply chain, logistics, finance, HR, IT.
- Coordinated logistics for large scale events such as conferences or training seminars.
- Managed vendor relationships by negotiating contracts and monitoring performance metrics.
- Worked with management team to develop operational goals aligned with business strategy.
Education
Bachelor of Science - Finance
University of Maryland, College Park
College Park, MD05-1998
MBA - Organizational Leadership
Western Governors University
Salt Lake City, UTSkills
- Cross-functional coordination
- Talent Acquisition Planning
- Logistics management
- Operational excellence
- Strategic planning and execution
- Leadership training
- Process improvements
- Operational efficiency
Certification
- Event Management Certificate, George Washington University, 2017.
Affiliations
- Missionary, Tanzania (2005), Haiti (2018)
References
References available upon request.
Timeline
Senior Director of Operations
ADRA International
09.2014 - 09.2024
- Event Management Certificate, George Washington University, 2017.
Bachelor of Science - Finance
University of Maryland, College Park
MBA - Organizational Leadership
Western Governors University