Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Nicole Watson

SILVER SPRING,MD

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Director of Operations

ADRA International
SILVER SPRING, MD
09.2014 - 09.2024
  • Developed and implemented operational policies and procedures to ensure organizational effectiveness.
  • Managed the daily operations of a multi-site organization, ensuring compliance with company standards.
  • Analyzed current operational processes and identified areas for improvement in order to maximize efficiency and cost savings.
  • Provided strategic direction to cross-functional teams to ensure successful execution of projects.
  • Directed the development of long-term plans for business growth opportunities and new product launches.
  • Oversaw budgeting, forecasting, financial analysis, and resource allocation activities.
  • Collaborated with executive management team to develop strategies that improve customer service levels while reducing costs.
  • Identified potential risk factors associated with specific projects or initiatives and developed mitigation strategies accordingly.
  • Established metrics and monitored progress against key performance indicators.
  • Facilitated communication between internal departments as well as external vendors and partners.
  • Implemented process improvements across all functional areas including supply chain, logistics, finance, HR, IT.
  • Coordinated logistics for large scale events such as conferences or training seminars.
  • Managed vendor relationships by negotiating contracts and monitoring performance metrics.
  • Worked with management team to develop operational goals aligned with business strategy.

Education

Bachelor of Science - Finance

University of Maryland, College Park
College Park, MD
05-1998

MBA - Organizational Leadership

Western Governors University
Salt Lake City, UT

Skills

  • Cross-functional coordination
  • Talent Acquisition Planning
  • Logistics management
  • Operational excellence
  • Strategic planning and execution
  • Leadership training
  • Process improvements
  • Operational efficiency

Certification

  • Event Management Certificate, George Washington University, 2017.

Affiliations

  • Missionary, Tanzania (2005), Haiti (2018)

References

References available upon request.

Timeline

Senior Director of Operations

ADRA International
09.2014 - 09.2024
  • Event Management Certificate, George Washington University, 2017.

Bachelor of Science - Finance

University of Maryland, College Park

MBA - Organizational Leadership

Western Governors University
Nicole Watson