SEDRIC WHITAKER
Healthcare
Los Angeles,CA
Summary
Dynamic and results-driven Human Resources and workforce leader with over 24 years of experience advising senior executives in complex, high-accountability healthcare systems. Proven track record in employee and labor relations, organizational development, compliance oversight, workforce planning, and leadership advisory support. Expertise in resolving high-risk personnel issues, interpreting policies, enhancing accountability frameworks, and developing comprehensive education and training programs. Recognized for effectively aligning people strategies with operational performance, mitigating organizational risks, and cultivating disciplined, high-performing cultures that drive mission execution and improve patient-centered outcomes.
Overview
24
24
years of professional experience
2
2
Certification
Work History
Senior Director of Operations
United States Air Force – Air Force Medical Service
02.2023 - Current
- Fueled the Department of Defense most advanced inpatient organization comprised of 1310 staff, oversaw
20.5K discharges, and saved $257M in outsourced cost. - Led a unit bed overhaul, secured $4.5M in funding, and drove replacement of 160 beds 6 years past shelf life, improving patient experience for 9 units.
- 1 of 2 enlisted selected for joint integration team, he utilized 7 senior leaders' vision, created a strategic business plan, & created a joint manning document, & eliminated redundant leadership roles by 50%.
- Led 20 members creating a N-95 fit test rodeo syncing 4 organization across 2 locations, analyzed 696 staff in
4 days, increased Joint Commission & OSHA compliance, mitigating a 4-year Covid lapse. - Enabled a $25M concierge contract, onboarded 31 staff to process 3K instruments sets, reduced workload 30%, increased operative cases by 60% elevating productivity 15%.
Employee Relations Manager
United States Air Force, USAF
09.2019 - 02.2023
- Readied organization for national readiness exercise; deployed 120 staff/11 aircraft/15 tons of equipment, produced 94 missions, 100% effective and trained 24 coalition units.
- Led AF's largest officer/technical training school; prepared 58 US/NATO courses, produced over 6K combat ready graduates annually.
- Guided 204 Airmen; supported 20K maintenance actions for 6 career fields, yielded 2.4K flights, 53 F-35 graduates.
- Redefined government travel program process; linked requirements w/4 agencies, eliminated hardships and $2.3M out-of-pocket costs.
Clinic Operations Manager
United States Air Force, USAF
02.2017 - 08.2019
- Governed Women's Health clinic; led 4 providers and 6 support staff, executed 15K appointments, exceeded business plan by 23%.
- Piloted over the counter prescription program; trained 10 medics on 8 protocols safely dispensed 100 meds decreasing provider workload by 25%.
- Supervised Family Health Third Party Collection process; identified 984 new billable policies, secured $377K in reimbursements.
Director of Clinical Education
United States Air Force, USAF
05.2015 - 02.2017
- Basic Life Support Administrator; critiqued 787 students and oversaw 100 CPR instructors, American Heart Association standards met.
- Patient care analysis expert; highlighted 5 treatment gaps and offered corrections, ensured clinics utilizing best practice.
- Directed EMT program; supported 5 organizations, taught 60 medics and renewed 32 packages, 100% recertified by National Registry.
Education
M.S. - Organizational Leadership
Columbia Southern University
Orange Beach, AL06-2022
B.A. - Sports and Recreation Management
Ashford University
Chandler, AZ03-2018
Associate of Applied Science - Instructor of Technology & Military Science
Community College of The Air Force
Montgomery, AL01-2010
Associate of Science - Allied Health Sciences
Community College of The Air Force
Montgomery, AL06-2011
Skills
- Healthcare operations oversight
- Patient flow management
- Budget management
- Quality and safety regulation adherence
- Team leadership
- Patient experience enhancement
- Continuous improvement metrics
- Knowledge of healthcare processes
- Cross-functional coordination
- Workforce planning
- Operational excellence
- Strategic planning and execution
Certification
- Professional Managers Certification
- Diversity, Equity, and Inclusion in the Workplace
Timeline
Senior Director of Operations
United States Air Force – Air Force Medical Service
02.2023 - Current
Employee Relations Manager
United States Air Force, USAF
09.2019 - 02.2023
Clinic Operations Manager
United States Air Force, USAF
02.2017 - 08.2019
Director of Clinical Education
United States Air Force, USAF
05.2015 - 02.2017
M.S. - Organizational Leadership
Columbia Southern University
B.A. - Sports and Recreation Management
Ashford University
Associate of Applied Science - Instructor of Technology & Military Science
Community College of The Air Force
Associate of Science - Allied Health Sciences
Community College of The Air Force