Nicole White
HOUSTON,TX
Summary
A multi-tasker who excels at staff training and recruiting with a record of accomplishment of inspiring great customer service and customer satisfaction. Regularly exceed sales goals. A master in the art of upselling.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DoorDash
01.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Successfully avoided time delivery delays by carefully planning best routes.
Home Care Provider
Home Care Providers Of Texas
03.2019 - 12.2022
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Provided transportation and appointments management.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Customer Service Representative/Assistant Manager
Family Dollar
06.2018 - 01.2019
- Increased efficiency and team productivity by promoting operational best practices.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
Daycare Assistant
Johnson & Galyon
02.2015 - 10.2018
- Promoted learning and social development through structured and unstructured playtime.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
Education
No Degree - Business Administration And Management
Lonestar College
Houston, TX12.2024
M.B.C - Medical Billing and Coding
Fortis College
Houston, TX12-2015
Skills
- Scheduling
- Task prioritization
- POS systems expert
- Time management
- Product and service solutions
- Positive and professional
- Merchandise upselling
- Staff training
Timeline
Delivery Driver
DoorDash
01.2022 - Current
Home Care Provider
Home Care Providers Of Texas
03.2019 - 12.2022
Customer Service Representative/Assistant Manager
Family Dollar
06.2018 - 01.2019
Daycare Assistant
Johnson & Galyon
02.2015 - 10.2018
No Degree - Business Administration And Management
Lonestar College
M.B.C - Medical Billing and Coding
Fortis College
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