Nicole Whitman
Fishers,Indiana
Summary
Experienced medical professional with a strong background in Dermatology, Plastic Surgery, and Reconstructive Surgery. Passionate about providing exceptional patient care and dedicated to the field of medicine.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical and Surgical Assistant
Dallas Plastic Surgery Institute
05.2023 - Current
- Assisted in the Cosmetic, Reconstructive, and Pediatric Specialties; exhibiting proficiency in a wide range of procedures.
- Managed patient leads and assisted with surgical and product sales, completing quarterly sales analyses.
- Researched, implemented, and oversaw use of new software, leading to increased lead conversions and return on investment of over 300% of the annual investment in 2 months.
- Assisted with patient care pre and postoperatively, managing drains, dressing changes, scar regimen, and wound care and healing devices.
- Taught patients about medications, procedures, care plan instructions, protocols, and improving patient outcomes by educating and advising on relevant treatments and care.
- Maintained Excel sheets to track communications and preoperative tasks with surgical patients, and leads from initial contact to day of surgery.
- Liaised with other healthcare professionals amongst other offices and specialties to develop comprehensive care plans and ensure highest quality of patient care and advocacy.
Social Media and Marketing Manager
Boulder Valley Plastic Surgery
11.2022 - 07.2023
- Created and distributed marketing images, videos, social media content, emails, and other collateral.
- Evaluated consumer preferences and behaviors, combined with market trends and historical data to adjust and enhance campaigns to capture further consumers and partners.
- Met deadlines, exceeding expectations and effectively rolling out Morpheus8 campaign, putting our company in the top 10% of providers in the US.
- Initiated and optimized business development strategies based on company targets, market data, and budget factors, successfully increasing following by 200%.
Surgical Assistant
Boulder Valley Plastic Surgery
09.2021 - 01.2023
- Acted as Surgical Assistant, Medical Assistant, Implant Specialist, Surgical Scheduler, Sterile Processing Tech, Supply Manager, and Sales Representative Coordinator.
- Setup operating rooms by preparing equipment and supplies for upcoming procedures, and creating sterile operating fields.
- Assessed instruments, equipment, and containers to promote sterility and proper functioning.
- Paid close attention to operating procedures for adherence to established surgical techniques following Surgeon's preferences, while maintaining unobstructive operative fields.
- Worked closely with Medical Sales representatives, maintaining close relationships with frequent contact to best facilitate product supply and management.
- Used critical-thinking to break down problems and quickly find solutions in high-stress situations.
Medical Assistant
Advanced Dermatology Center
08.2020 - 12.2021
- Assisted in maintenance of electronic medical records, keeping charts up to date with all medical information.
- Transcribed all detailed visit information and patient care plan into patient charts and communicated effectively with Physicians.
- Performed wound checks, suture removals, and other diagnostic testing in conjunction with my providers.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment, preparing medications, and performing laser treatments.
- Assisted in the counseling and treatment of challenging diagnoses, prioritizing empathy and clear treatment options in patient conversations.
Education
High School Diploma -
Hamilton Southeastern High School
Fishers, IN05.2017
Psychology
Ball State University
Muncie, INAssociate of Science - Biology
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Strong Interpersonal Communications
- Adaptability and Flexibility
- Attention to Detail
- Continuous Learning Attitude
- Professionalism and Ethics
- Communication and Collaboration
- Anatomy and Physiology Understanding
- Operating Room Etiquette
Certification
- Certified Clinical Medical Assistant
- Current BLS and CPR certifications
Timeline
Medical and Surgical Assistant
Dallas Plastic Surgery Institute
05.2023 - Current
Social Media and Marketing Manager
Boulder Valley Plastic Surgery
11.2022 - 07.2023
Surgical Assistant
Boulder Valley Plastic Surgery
09.2021 - 01.2023
Medical Assistant
Advanced Dermatology Center
08.2020 - 12.2021
High School Diploma -
Hamilton Southeastern High School
Psychology
Ball State University
Associate of Science - Biology
Ivy Tech Community College of Indiana
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