Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Wickstrom

Belmont,MI

Summary

Proactive and goal-oriented professional with several years of diverse healthcare experience. Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Brings positive attitude and is committed to provide quality patient care through continuous learning and growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medication History Technician

Corewell Health
08.2024 - 05.2025
  • Improved patient safety by accurately obtaining and documenting medication histories for newly admitted patients.
  • Developed strong rapport with patients through empathetic communication skills, fostering a positive environment conducive to gathering accurate information.
  • Reduced medication errors by conducting thorough interviews with patients and families to verify prescription medications, dosages, and frequencies.

IV Pharmacy Technician

Pioneer Pharmacy Services II
07.2023 - 08.2024
  • Enhanced medication safety by accurately preparing and dispensing IV medications according to established protocols.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Senior Certified Pharmacy Technician

Genoa Healthcare
10.2021 - 07.2023
  • Answered incoming phone calls and addressed questions from patients and healthcare providers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained and updated patient records, prescription information, and patient data in accordance with HIPAA regulations.

Education

Bachelor of Science - Biomedical Sciences

Western Michigan University
Kalamazoo, MI

Skills

  • Insurance verification
  • Decision-making
  • HIPAA compliance
  • Billing procedures
  • Medical terminology
  • Attention to detail
  • Problem-solving abilities
  • Multitasking abilities
  • Effective communication

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Medication History Technician

Corewell Health
08.2024 - 05.2025

IV Pharmacy Technician

Pioneer Pharmacy Services II
07.2023 - 08.2024

Senior Certified Pharmacy Technician

Genoa Healthcare
10.2021 - 07.2023

Bachelor of Science - Biomedical Sciences

Western Michigan University

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Nicole Wickstrom