Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Wigmore

Rockland,MA

Summary

Creative Stylist with distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance. Results-focused customer service dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Ambitious hair stylist offering 10 years of experience delivering modern and classic hair designs and techniques for men, women and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service. Modern Stylist with extensive knowledge of sales. Skilled at maintaining relationships with customers through superior customer service and conflict resolution. Knowledgeable about styling and maintenance. Experienced Stylist with 10 years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Observant key holderskilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling. Customer-oriented hairstylist experienced in tailoring specific styles to suit customer requests and cosmetic preferences. Innovative beauty specialist, recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches. Reliable hair stylist serving unique client needs through clear communication and coordinated support functions. Consistently follows safety guidelines for lifting, exercise and transportation to avoid client injury or discomfort. Honors spirit of empathy and respect to maintain open dialogue and trust. Reliable customer service skills experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.

Overview

6
6
years of professional experience

Work History

Hair Stylist

Max And Mia Children's Salon
08.2021 - 05.2022
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Processed payments, entering sales in register for prompt customer service.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Worked on 10-15 customers daily while maintaining distinguished cleanliness and organization of work areas..
  • Recorded client payments and payment information daily with accuracy.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Resolved guest complaints about service or style.
  • Counted and documented opening and closing cash amounts daily.

Hair Stylist/Key Holder

Supercuts
01.2016 - 04.2019
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Mentored new sales associates to contribute to store's positive culture.
  • Trained newly hired sales team in upselling techniques.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.

Education

Associate of Applied Science - Medical Billing And Coding

Bryant And Stratton College
Getzville, NY
05.2024

High School Diploma -

Wellspring Adult Education
Hull, MA
06.2006

Skills

  • Providing Feedback
  • Detailed Instruction
  • Organization
  • Sales Promotion
  • Coloring and Cutting
  • Proper Staffing
  • Customer Preferences
  • Memorization Techniques
  • Cosmetology
  • Administrative Duties
  • Cleaning and Sanitizing
  • Closing Sales
  • Appointment Booking
  • Multitasking and Organization
  • Customer Transactions
  • Customer Needs Assessment

Timeline

Hair Stylist

Max And Mia Children's Salon
08.2021 - 05.2022

Hair Stylist/Key Holder

Supercuts
01.2016 - 04.2019

Associate of Applied Science - Medical Billing And Coding

Bryant And Stratton College

High School Diploma -

Wellspring Adult Education
Nicole Wigmore