Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michael Eller

WILKESBORO,North Carolina

Summary

Modern Stylist with extensive knowledge of Hair cutting and color, hair care product sales and Volumetrics hair cutting . Skilled at maintaining relationships with customers through superior customer service and conflict resolution. Knowledgeable about Men and Womens styling and barbering technique and salonmaintenance.

Overview

32
32
years of professional experience

Work History

Hair Stylist

Michael Eller Salon
San Diego, CA
01.2005 - 01.2020
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Organized sales area and work station to showcase products and boost sales.
  • Processed payments, entering sales in register for prompt customer service.
  • Worked with men, women and children to complete [Service] on daily basis.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Worked on 10 customers daily while maintaining distinguished cleanliness and organization of work areas.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Handled payment transactions using Square, cc machines etc... to maintain accuracy and payment processes.
  • Recorded client payments and payment information daily with 100% accuracy rate.

Hair Stylist

Self The Parlor
San Diego, CA
01.1997 - 01.2004

All aspects of self employment.

Independant Stylist

Self-employed Esties International
San Diego, CA
01.1990 - 01.1997
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Monitored current trends to understand fashions and better serve customer needs.

Artistic Director

Angles Salon
Escondido Ca, CA
01.1987 - 01.1990

Artistic Director to Angles Salon in Escondido ( North Co San Diego) and Santa Anna Ca. Attended many seminars and advanced cutting techniques from Major Companys . Specialized in Volumetrics thru ABBA advanced cutting technique. Studied with Paul Mitchell. Rusk. Pativa, Loreal., Matrix, trained with Goldwell, Framesi, and others.

Education

Associate of Arts - Accounting And Cosmotolgy

Wilkes Community College
Wilkesboro, NC
01.1985

Skills

  • Customer Service
  • Transportation and Errands
  • Hair Extensions
  • Customer Loyalty
  • Creative Thinking
  • Presentations and Demonstrations
  • Hair Conditioning and Styling
  • Extension Installations
  • Attention to Detail
  • Trend Monitoring
  • Teamwork and Collaboration
  • Cross-Selling and Upselling
  • Product Knowledge
  • Customer Preferences
  • Brand Promotion
  • Customer Needs Assessment
  • Positive Rapport-Building
  • Excellent Communication
  • Active Listening
  • Special Occasion Styling
  • Appointment Booking
  • Facility Maintenance
  • Detailed Instruction
  • Inventory Control Processes
  • Fashion Events
  • Bald Fades
  • Showroom Displays
  • Corrective Actions
  • Providing Feedback
  • Product Recommendations
  • Cleaning and Sanitizing
  • Business Industry Knowledge
  • Hiring and Firing
  • Supply Monitoring
  • Heavy Lifting
  • Cash Counting
  • Closing Sales
  • Multitasking and Organization
  • Store Opening and Closing
  • Highlights and Lowlights
  • Customer Transactions
  • Suggestive Selling
  • Team Goals
  • Social Perceptiveness
  • Industry Best Practices
  • Tool Sterilizing
  • Safe Equipment Handling
  • Proper Staffing
  • Salon Maintenance
  • Shoot Preparation
  • Hair Artistry
  • Industry Networking

Accomplishments

  • Cut and styled hair for models at Hair Shows.Former Clients included Humphreys Concerts By the Bay ( Joan Rivers, SD stylist), Belinda Carlysle, &The B 52-s. Also worked on actors from Old Globe Theatre, La Jolla Playhouse and many photo shoots early in career. Educator for Matrix and Loreal and trained as Paul Mitchell associate. Traveled between San Diego and San Francisco as a Pativa Trainee. then opened my own Salon in Bankers hill San Diego and became a staple in the area. 5 Stars on Yelp throughout the duration of ownership. Best thing I experience is the relationship with clients, which I still maintain although traveling back and forth from NC to CA

Timeline

Hair Stylist

Michael Eller Salon
01.2005 - 01.2020

Hair Stylist

Self The Parlor
01.1997 - 01.2004

Independant Stylist

Self-employed Esties International
01.1990 - 01.1997

Artistic Director

Angles Salon
01.1987 - 01.1990

Associate of Arts - Accounting And Cosmotolgy

Wilkes Community College
Michael Eller