Nicole Wiley
Hogansville,GA
Summary
Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
17
17
years of professional experience
Work History
Carrier Solutions Administrator
Evan’s Delivery Company
11.2021 - Current
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Led training sessions for new employees, fostering a positive work environment and strong teamwork.
- Provided exceptional customer service through effective communication with clients at every stage of the process.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained accounting records utilizing in-house and client systems.
Cook/Prep/Cashier/Dishwasher
Kimbles
09.2018 - 11.2021
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Tray Aide/Cook
Newnan Health and Rehabilitation
09.2017 - 10.2018
- Applicant prepares breakfast and lunch daily
- Prepares meal cards for meals
- Insures that each resident receives the meal/beverage that was chosen and that said meal adheres to the individuals needs
- Applicant receives the food truck, checks the product in and puts away in correct location
- When cooking applicant makes sure that all residents needs are met
- Checks and makes sure that temperature of food is correctly were it needs to be
Lift Driver
Wal-Mart Distribution Center
07.2014 - 12.2016
- Maintained a well-organized warehouse by systematically stacking products and rotating inventory.
- Increased warehouse efficiency by operating forklifts and pallet jacks safely and accurately.
- Demonstrated adaptability by quickly learning new warehouse management software systems and adjusting to changes in operational processes.
Pricing Signage Coordinator
Lowe's Home Improvement
08.2007 - 07.2014
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Conducted regular audits of store-front displays to maintain consistency across all locations and identify areas for improvement or replacement.
Education
Associates in Applied Science - Applied Science
Southern Union State Community College
Opelika, AL05.2011
High school -
Hazel Green High School
Hazel Green, AL05.2005
Skills
- Sales Experience
- Customer Service
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Office
- Microsoft Outlook
- Pricing
- Auditing
- Administrative Experience
- Accounts Receivable
- Accounts Payable
- Expert Typing Speed
Timeline
Carrier Solutions Administrator
Evan’s Delivery Company
11.2021 - Current
Cook/Prep/Cashier/Dishwasher
Kimbles
09.2018 - 11.2021
Tray Aide/Cook
Newnan Health and Rehabilitation
09.2017 - 10.2018
Lift Driver
Wal-Mart Distribution Center
07.2014 - 12.2016
Pricing Signage Coordinator
Lowe's Home Improvement
08.2007 - 07.2014
High school -
Hazel Green High School
Associates in Applied Science - Applied Science
Southern Union State Community College
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