Nicole With
North Hollywood,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
7
7
years of professional experience
Work History
Cosmetologist
HairBoss Hollywood
Hollywood, CA
09.2023 - Current
- Developed and executed customized color treatments, ensuring optimal results.
- Conducted thorough consultations to assess client needs and recommend appropriate services.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Collaborated with team members to improve service delivery processes and efficiency.
Cosmetologist
Chaz Dean Studio
Hollywood , CA
09.2019 - 09.2023
- Kept notes listing preferences and services provided to clients for quick reference
- Utilized expert knowledge of hair care products and techniques to improve the health and appearance of clients' hair
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business
- Maintained a clean and organized workspace, resulting in a decrease of appointment delays and improving the overall client experience
- Demonstrated exceptional ability to listen actively and communicate effectively with clients, resulting in customer satisfaction
Education
Bachelor of Science - Cosmetology
Aveda Institute of Los Angeles
Westwood, CA08.2019
Bachelor of Arts - Sociology
University of California Riverside
Riverside, CA06.2018
Skills
- Hair Styling
- Product Knowledge
- Issue Resolution
- Active Listening
- Chemical Mixing and Application
- Decision-Making
- Client Education
- Relationship Building and Management
- Hair Coloring and Highlighting
- Friendly communication
Career Highlights
- Habit Extension Method Certified, February 2021
- Collaborated with a team of hairstylists to present a segment for the Mid-West Hair Styling Awards, September 2021
- Collaborated with a team of hairstylists to present a segment for the South-East Hair Styling Awards, November 2021
- Worked on set of QVC at their headquarters in West Chester, Pennsylvania coloring, cutting, and styling the models hair for live television February 2020-present
Timeline
Cosmetologist
HairBoss Hollywood
09.2023 - Current
Cosmetologist
Chaz Dean Studio
09.2019 - 09.2023
Bachelor of Arts - Sociology
University of California Riverside
Bachelor of Science - Cosmetology
Aveda Institute of Los Angeles