Nicole Wood
Clermont,FL
Summary
Self-motivated Dental Receptionist / Financial Coordinator proudly offering many years' experience working in fast-paced office settings. A poised professional overseeing administrative tasks with relative ease, including billing, and invoicing. Dedicated to providing patients with detailed information on benefits and payments. Excellent charting, scheduling, customer service skills, focused on providing exceptional patient care. Responsible for monthly AR collections, helping established and new patients financial services, collecting all payments in a high volume dental office.
Overview
8
8
years of professional experience
Work History
Financial Coordinator
Baptiste Orthodontics & Baptiste Dentistry for Kids
Apopka, FL
01.2023 - Current
- Responsible for collecting payments, AR collection report, verifying dental insurances, new patient Ortho contracts, answering all patients financial questions & needs, scheduling coordinator
Receptionist
Harlem Family Dental
Harlem, GA
04.2022 - 01.2023
- Checked in patients, answered the phone for a company of over 6 employees, made calls to patients, addressed queries, made appointments for patients, verified insurance and copayments, collected and processed payments and copays, entered patient insurance information into the database, faxed, copied, and scanned documents, tracked Lab Cases
Receptionist
Coast Dental Services, LLC
Orlando, FL
12.2020 - 04.2022
- Working knowledge of Eaglesoft, schedule coordinator, check-in & check-out patients, verify dental insurance, collect copays, answer multi-line phone system
Receptionist
Hanson Place Dental
Brooklyn, NY
09.2016 - 02.2019
- Working knowledge of Dentech computer program, verified insurances, scheduled patient's appointments, multi-line phone system, process insurance claims and submit to insurance companies, review patient bills and statements
Education
High school or equivalent -
Park West High School
01.1999
Skills
- Scheduling
- Data Entry
- Billing
- Filing
- Microsoft Word
- Organizational Skills
- Microsoft Office
- CPR
- Dentrix
- Eaglesoft
- Chairside Assisting
- Dental Receptionist
- Office Management
- Dental office experience
- Insurance Verification
- Financial Services
- Phone Etiquette
- Front desk
- Customer service
- Month-end and year-end closings
- Financial Management
- Cash Flow Management
- Accounts Receivable
Personal Information
- Title: Receptionist
- Work Permit: Authorized to work in the US for any employer
Timeline
Financial Coordinator
Baptiste Orthodontics & Baptiste Dentistry for Kids
01.2023 - Current
Receptionist
Harlem Family Dental
04.2022 - 01.2023
Receptionist
Coast Dental Services, LLC
12.2020 - 04.2022
Receptionist
Hanson Place Dental
09.2016 - 02.2019
High school or equivalent -
Park West High School
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