Nicole Y. Mather
Vail
Summary
Organized and committed professional with a proven track record in project management and team leadership. Adept at prioritizing tasks and coordinating staff to meet stringent safety standards. Strong ability to deliver high-quality results on time and within budget, leveraging expertise in budgeting, scheduling, and compliance to minimize errors. Recognized for creating order and achieving outcomes through methodical planning and a solid work ethic. Experienced caregiver focused on providing personalized support for clients with diverse medical conditions, proficient in managing medications, appointments, and daily activities while maintaining excellent interpersonal relationships.
Overview
15
15
years of professional experience
Work History
Care Coordinator
Cope Community Services Inc.
02.2025 - Current
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Used company software and databases to maintain records of services performed and patient conditions.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Built strong relationships with clients to deliver emotional support and companionship.
Superintendent
United States Air Force Davis Monthan Air Force Base
01.2020 - 03.2021
- Supervised and directed a 29-member flight
- Oversaw and tracked an $11M dollar equipment account
- Resolved issues and effected change with corporate leaders for equipment and manpower allocations
- Drove policy changes and developed competent and technical experts
Resilience Trainer
United States Air Force Davis Monthan Air Force Base
02.2015 - 08.2020
- Conducted unit training events on diversity, inclusion, and resiliency
- Provided annual sexual assault/bystander prevention training and interpersonal violence training
- Collaborated with subject matter experts to design effective course content that met organizational objectives.
Flight Chief
United States Air Force Davis Monthan Air Force Base
10.2018 - 01.2020
- Managed and led a 28-member flight
- Resolved training and scheduling issues
- Organized the daily operations for the maintenance of 2 oxygen/helmet sections and 1 parachuted and emergency seat packing section
- Tracked and validated suspense given by Air Force Commanders
Volunteer Victim Advocate
United States Air Force Davis Monthan Air Force Base
01.2016 - 06.2019
- Coordinated with community organizations to provide referrals for additional services.
- Ensured compliance with applicable state laws governing victim advocacy services.
- Provided follow-up care by tracking the progress of clients over time.
- Advised clients on available resources including housing, medical care, mental health services, substance abuse treatment programs.
- Provided emotional support and counseling to victims of crime.
Wings Plans and Program Manager
United States Air Force Davis Monthan Air Force Base
12.2016 - 09.2018
- Retrieved, organized, prepared, and presented the Wing Readiness Reporting program report to the Fighter Wing Commander monthly
- Rebuilt the Installation Operational Security (OPSEC) program
- Retrained 5 Group OPSEC managers, rewrote the installations Critical Information List
- Overhauled the installations Spouse advisor and Base In-brief course curriculum and trained 30 Spouse advisor and rewrote 24 pages of the curriculum
- Developed the new wing recall plan
- Alleviated outdated information, improved rapid reporting from 78%-100%
Quality Assurance NCOIC
United States Air Force Davis Monthan Air Force Base
12.2015 - 11.2016
- Conducts quality assurance inspections to ensure compliance with policies and directives
- Identifies and documents equipment and personnel training discrepancies and recommends corrective action
- Evaluates and critiques AFE instructors' effectiveness, and ensures presentations are accurate and current
- Advises and assists agencies whose functions affect AFE activities
- Evaluates data involving equipment development and sustainment and resolves AFE problems
NCOIC Aircrew Flight Equipment Section
United States Air Force Davis Monthan Air Force Base
04.2015 - 12.2015
- Prepares, maintains, and monitors AFE operations
- Disassembles, assembles, inspects, fabricates, cleans, repairs, and packs aerospace weapon system components such as protective clothing, flotation equipment, emergency evacuation systems, and parachutes
NCOIC Aircrew Flight Equipment Section
United States Air Force Kaden Air Base Okinawa Japan
01.2013 - 04.2015
- Inspects, maintains, packs and adjusts aircrew flight equipment such as flight helmets, oxygen masks, helmet mounted devices, aircrew night vision and other ocular systems, anti-G garments, aircrew eye and respiratory protective equipment, chemical biological protective oxygen masks and coveralls, and other types of AFE and aircrew chemical defense systems
Unit Deployment Manager
United States Air Force Kaden Air Base Okinawa Japan
06.2011 - 06.2012
- Managed deployment records for 194 personnel
Education
Bachelor of Science (B.S.) - College of Social and Behavioral Science
The University of Arizona
Tucson, AZ, US12-2024
Associate in Science (A.S.) - Aircrew Safety Systems Technology
Community College of the Air Force
Montgomery, AL, US11-2016
Skills
- Quality standards
- Key decision making
- Relationship building and management
- Performance improvements
- Community relations
- Continuous improvement
- Multidisciplinary team collaboration
- Care planning
- Conflict resolution
- Patient education
AWARDS
Deans List - 2024, Honorable Mention - 2023
Timeline
Care Coordinator
Cope Community Services Inc.
02.2025 - Current
Superintendent
United States Air Force Davis Monthan Air Force Base
01.2020 - 03.2021
Flight Chief
United States Air Force Davis Monthan Air Force Base
10.2018 - 01.2020
Wings Plans and Program Manager
United States Air Force Davis Monthan Air Force Base
12.2016 - 09.2018
Volunteer Victim Advocate
United States Air Force Davis Monthan Air Force Base
01.2016 - 06.2019
Quality Assurance NCOIC
United States Air Force Davis Monthan Air Force Base
12.2015 - 11.2016
NCOIC Aircrew Flight Equipment Section
United States Air Force Davis Monthan Air Force Base
04.2015 - 12.2015
Resilience Trainer
United States Air Force Davis Monthan Air Force Base
02.2015 - 08.2020
NCOIC Aircrew Flight Equipment Section
United States Air Force Kaden Air Base Okinawa Japan
01.2013 - 04.2015
Unit Deployment Manager
United States Air Force Kaden Air Base Okinawa Japan
06.2011 - 06.2012
Associate in Science (A.S.) - Aircrew Safety Systems Technology
Community College of the Air Force
Bachelor of Science (B.S.) - College of Social and Behavioral Science
The University of Arizona