Summary
Overview
Work History
Education
Additional Information
Accomplishments
Continuing Education
Timeline
Generic

Nicole Zellie

Pittsburgh,PA

Summary

Recruiting leader with 15+ years of strategic and tactical expertise in leading large teams. Process improvement advocate and change agent who demonstrates strong interpersonal skills and provides superior customer service. Proven ability to produce excellent written communications, generate creative solutions to complex challenges, and lead multiple projects under tight deadlines.

Overview

4
4
years of post-secondary education
15
15
years of professional experience

Work History

Director, Talent Acquisition and HR PMO

Giant Eagle, Inc
Pittsburgh, PA
04.2017 - Current
  • Lead Talent Acquisition strategy across the enterprise with a focus on innovation and automation.
  • Build synergy within HR department across all projects to eliminate redundancy and increase efficiency.
  • Oversee and lead the recruiting efforts as we open a new office in Bengaluru, India.
  • Lead and build the Diversity Recruiting strategy as part of the company's Inclusion, Equity & Diversity strategy.
  • Propel the team and the company forward by finding the best talent internally and externally to drive innovation.
  • Responsible for oversight of a $4.5 million budget.
  • Create HR annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
  • Develop recruitment marketing strategy and advertising initiatives used to promote company to community members.
  • Conduct compensation conversations with human resources and hiring managers to foster internal and external equity.

Senior Manager, Talent Acquisition

Giant Eagle, Inc.
12.2016 - 04.2017
  • Responsible for overseeing all areas of Talent Acquisition - Retail, RSC/Warehouse & Corporate and a team of 20 indirect and direct reports.
  • Hiring of 11,000 TMs per year which includes backfill in all areas and new store openings and high-priority projects.
  • Responsible for oversight of a $4 million budget.

Senior Manager, Corporate Talent Acquisition

Giant Eagle, Inc.
06.2014 - 12.2016
  • Opened 10 new GetGo sites, 1 new MDX store,.
  • Responsible for Corporate Recruiting, College Recruiting, Recruitment Marketing, Executive & Diversity Recruiting and Retail Project & Warehouse Recruiting.
  • Led the development of the corporate talent acquisition strategy to attract, source and select the right internal and external talent for open positions.
  • Built a strong employment brand.
  • Increased diversity by ensuring diverse candidate slates for all corporate and intern positions.
  • Managed relocation program and vendor relationship and reduced spend by 30%.
  • Annually built and managed corporate TA budget; $4 million responsibility.

Senior Manager, Retail Recruiting

Giant Eagle, Inc.
11.2010 - 06.2014
  • Full oversight of all retail hourly recruiting across all formats companywide
  • Led a team of 5 Regional Recruiting Managers; 44 total on team who are responsible for hiring over 10,000 new Team Members a year
  • Developed and built accountabilities for 5 key metrics on team: time to fill, customer service, quality of hire, turnover and diverse slates
  • Built and prepared annual budget for team; $4 million responsibility

Regional Team Member Relations Manager

Giant Eagle, Inc.
11.2008 - 11.2010
  • Full oversight of all retail hourly recruiting across all formats companywide.
  • Led a team of 5 Regional Recruiting Managers; 44 total on team who are responsible for hiring over 10,000 new Team Members a year.
  • Developed and built accountabilities for 5 key metrics on team: time to fill, customer service, quality of hire, turnover and diverse slates.
  • Built and prepared annual budget for team; $4 million responsibility, Led a team of 6 Team Member Relations Specialists.
  • Provided support, direction and recommendations for the appropriate resolve of any employee issues to include grievances and complaints/ethics calls through effective techniques (i.e.
  • Communication, understanding of labor agreements and policies, workshops, daily guidance).
  • Reviewed, developed, implemented and monitored the consistency of policies and procedures.
  • Developed, supported and provided ongoing communication, development programs, workshops and guidance to ensure continuation of growth and career development is available to Retail Store Management.

Pharmacy Sourcing Recruiter

Giant Eagle, Inc.
08.2006 - 11.2008
  • Recruited pharmacists for all Giant Eagle pharmacies, Call Center, Central Fill, and upper level Pharmacy department management positions Recruiting efforts include: recruiting all passive candidates, cold-calling & canvassing competitor locations, attending job/college fairs, establishing relationships with Rx organizations, networking, establishing an effective team member referral bonus program, and developing recruitment collateral Managed and trained Recruiting Coordinator in recruiting best practices (cold-calling, sourcing, interviewing).

3rd Party Executive Recruiter

AccountStaff, Inc.
Pittsburgh, PA
2006 - 2006

Store Leader Recruiter (contract Position)

Dick's Sporting Goods
2005 - 2006

3rd Party/Executive Recruiter

Adams Brown Personnel
Cherry Hill , NJ
2004 - 2005

Claims Adjuster

Amica Mutual Insurance Company
Mount Laurel, NJ
1997 - 2002

Education

Bachelor of Science - Labor Studies & Industrial Relations, Employee Relations, Industrial/Organizational Psychology

The Pennsylvania State University
09.1992 - 08.1996

Additional Information

  • Goodwill Business Advisory Council member
  • President of the board for Brilliantly Blessed ™
  • Penn State Liberal Arts Alumni Mentor
  • Strong Women/Strong Girls Mentor
  • Giant Eagle’s Women’s Business Resource Group Vice President

Accomplishments

    Progressive Grocer's Top Women in Grocery Award 2015

    Giant Eagle awards:

    Chairman Entrepreneurial Leadership & Innovation Award 2019 (Army PAYS Program)

    Chairman Entrepreneurial Leadership & Innovation Award 2018 (Build of Curbside business)

    Step Up Award 2018

    Community Service Award 2011

    Team Achievement Award 2010

    Star Performer Award 2010

Continuing Education

  • Carnegie Mellon University Tepper School of Business – Leadership & Negotiation Academy for Women 2019
  • EDGE Women in Leadership Experience graduate (1st public cohort class)
  • Dale Carnegie Effective Communications & Human Relations graduate
  • Select International Behavioral Interviewing Trainer
  • Lominger Interview Architect certified
  • Sales courses – Danny Cahill’s Rookie Recruiter Retreat, Scott Wintrip’s Recruiting & The Art of Selling

Timeline

Director, Talent Acquisition and HR PMO

Giant Eagle, Inc
04.2017 - Current

Senior Manager, Talent Acquisition

Giant Eagle, Inc.
12.2016 - 04.2017

Senior Manager, Corporate Talent Acquisition

Giant Eagle, Inc.
06.2014 - 12.2016

Senior Manager, Retail Recruiting

Giant Eagle, Inc.
11.2010 - 06.2014

Regional Team Member Relations Manager

Giant Eagle, Inc.
11.2008 - 11.2010

Pharmacy Sourcing Recruiter

Giant Eagle, Inc.
08.2006 - 11.2008

Bachelor of Science - Labor Studies & Industrial Relations, Employee Relations, Industrial/Organizational Psychology

The Pennsylvania State University
09.1992 - 08.1996

Claims Adjuster

Amica Mutual Insurance Company
1997 - 2002

3rd Party/Executive Recruiter

Adams Brown Personnel
2004 - 2005

Store Leader Recruiter (contract Position)

Dick's Sporting Goods
2005 - 2006

3rd Party Executive Recruiter

AccountStaff, Inc.
2006 - 2006

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Nicole Zellie