Nicole Anne Lacsao
South San Francisco,CA
Summary
Dynamic and results-driven professional with experiences at a different food service environments , excelling in food handling and team leadership. Proven ability in multitasking and organization, implementing inventory management to reduce waste. Recognized for fostering a welcoming atmosphere while ensuring compliance with health regulations, enhancing customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Crew Member
Sidewalk Juice
12.2024 - 11.2025
- Operated cash register efficiently, processing transactions accurately and quickly.
- Utilized point-of-sale systems effectively for sales reporting and cash handling procedures.
- Took orders, prepared meals, and collected payments.
Crew Member
Gateside Market
08.2024 - 11.2025
- Provided exceptional customer service by assisting shoppers and answering inquiries.
- Maintained cleanliness and organization of store shelves and displays.
- Adapted to changing tasks quickly, demonstrating flexibility in a fast-paced environment.
- Collaborated with team members to ensure smooth daily operations during peak hours.
Shift Lead
Joe and the Juice
09.2020 - 01.2024
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored new team members on beverage preparation and customer engagement techniques.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Collaborated with management to develop promotional strategies that increased customer foot traffic.
- Ensured compliance with health and safety regulations in food handling and preparation areas.
- Streamlined shift transitions by creating effective communication protocols among team members.
Barista
Starbucks
09.2017 - 03.2020
- Prepared and served high-quality coffee beverages to customers, ensuring consistency and taste.
- Operated espresso machines and brewing equipment to produce beverages according to established recipes.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Cashier
Chowking
11.2016 - 07.2017
- Assisted customers with menu selections and special requests.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Ateneo De Naga University
PhilippinesSkills
- Multitasking and organization
- Time management
- Cleaning and sanitizing
- Safety awareness
Languages
Filipino
Native or Bilingual
Timeline
Crew Member
Sidewalk Juice
12.2024 - 11.2025
Crew Member
Gateside Market
08.2024 - 11.2025
Shift Lead
Joe and the Juice
09.2020 - 01.2024
Barista
Starbucks
09.2017 - 03.2020
Cashier
Chowking
11.2016 - 07.2017
High School Diploma -
Ateneo De Naga University