Nicole Beatty
Dana Point,CA
Summary
Motivated leader experienced in fast-paced environments and knowledgeable about safety, security and service standards. Nearly six years of continuous service with Starbucks Coffee Company. Effective at communicating business goals and supporting team members through change and adversity. Driven to apply numerous years of experience to improve operations.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks Coffee Company
01.2021 - Current
- Assists management in creating and executing muli-step plans, over several weeks, to identify opportunities for improvement and growth in multiple day parts and roles.
- Actively seeks to identify and create buy-in among team members to meet company goals.
- Nurtures positive working relationships with store and district management in order to pool resources and resolve a variety of issues.
- Regularly uses tools to analyze P&L, customer satisfaction, safety, and inventory accuracy. Uses said tools to inform decision making and drive growth.
- Balances multiple priorities, including day-to-day operational needs and upholding the company's promises to employees, shareholders, community, environment, and more.
Barista Trainer
Starbucks Coffee Company
05.2018 - 12.2020
- Assisted in creating many confident and well-rounded partners using various teaching methods.
- Became known as "mentor and leader" within store by fellow partners.
- Guided teams in meeting standards and store goals
- Peer-coached others to serve customers quickly and efficiently, and implemented strategies to prevent delays.
Education
High School Diploma -
Dana Hills High School
Dana Point, CA06.2017
Skills
- Team Leadership and Coaching
- Operational Excellence
- Relationship Building and Management
- Emotional Intelligence
- Decision Making
- Project Management
- Organization and Standardization Across Multiple Dimensions
Timeline
Shift Supervisor
Starbucks Coffee Company
01.2021 - Current
Barista Trainer
Starbucks Coffee Company
05.2018 - 12.2020
High School Diploma -
Dana Hills High School
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