Nicole Berg
Lakeville,MN
Summary
Strategic Planning and Business Management expert with extensive experience in driving growth and enhancing operational efficiency. Demonstrated success in developing and executing innovative strategies that significantly improve profitability and productivity. Proficient in leveraging analytical insights to identify improvement opportunities, resulting in impactful business outcomes. Aiming to further enhance organizational success through forward-thinking leadership and strategic initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner
Beauty By Nicole
LAKEVILLE, MN
04.2016 - Current
- Managed daily operations, scheduling, and client communications with efficiency and professionalism.
- Conducted consultations to assess client needs, and deliver personalized solutions.
- Built and maintained strong client relationships, driving repeat business, and referrals.
- Recognized for attention to detail, organizational skills, and consistently positive client feedback.
Legal Case Assistant
Meagher & Geer
Minneapolis, MN
06.2022 - 01.2023
- Conducted research and analyzed statutes, decisions, and legal documents.
- Reviewed and proofread sensitive materials with attention to detail and discretion.
- Managed client records, ensuring confidentiality, and efficient organization.
- Gained experience in government structures, arbitration concepts, and negotiation techniques.
Administrative Project Coordinator
Optum/HP
Eden Prairie, MN
06.2021 - 09.2021
- Managed administrative tasks, risks, and operations.
- Coordinated and managed projects, prioritized tasks, and met deadlines.
- Organized schedules, meetings, and agendas.
- Documented processes and maintained accurate records.
- Assisted in project planning and resource allocation.
Health Plan Specialist
Medica
Minnetonka, MN
10.2020 - 05.2021
- Supported team and fulfilled client requirements while maintaining a calm attitude under pressure.
- Resolved complex issues promptly to ensure operational efficiency.
- Delivered exceptional service in line with organizational values.
- Responded to inquiries on policies, procedures, and benefits.
- Analyzed data for process improvements and program enhancements.
- Ensured accurate and secure data entry for applications.
Lead Retail Merchandiser
Acosta Sales and Marketing
, MN
10.2016 - 03.2018
- Managed teams, inventory, and scheduling for efficiency.
- Trained staff to enhance performance and satisfaction.
- Conducted routine safety checks, and ensured compliance.
- Improved workflow and accuracy in operations.
- Developed consistent processes, and analyzed competitor strategies.
Retail Merchandising Team Lead
Convergence Marketing
Southeastern, MN
10.2013 - 11.2017
- Led the creation of merchandise displays to boost sales.
- Designed engaging in-store displays to enhance customer experience.
- Managed and directed inventory and issue resolution with sales teams.
- Implemented processes to improve quality and service standards.
- Negotiated supplier partnerships to increase revenue.
- Supervised and optimized inventory for availability and turnover.
Prestige Beauty Manager
Ulta Beauty
LaCrosse, WI
11.2015 - 04.2016
- Enhanced customer satisfaction by resolving concerns efficiently.
- Established team goals and provided actionable input.
- Ensured compliance with organizational standards and regulations.
- Maintained office cleanliness and organization to create a welcoming environment.
- Enhanced client satisfaction through personalized support and solutions.
Education
Bachelor of Science - Business Management
University of Minnesota
Minneapolis12-2025
Associate of Arts and Sciences (A.S.) - Business Management, Aviation Minor
Rochester Community And Technical School
Rochester, MN12.2023
Student Pilot Certification -
Great Planes Aviation
Rochester, MN10.2021
License - Esthetics -
Salon Professional Academy
LaCrosse, WI06.2018
Skills
- Microsoft Office Suite
- Project Management
- AI task automation
- Time Management and Prioritization
- Verbal and written communication
- Team Collaboration
- Strategic Problem Resolution
- Customer service
- QuickBooks
- Data Analysis
- Business marketing
Certification
- Student Pilot Certificate, 2021, Federal Aviation Administration, 4576398
- Esthetics License: State of Wisconsin, 4302-86
- Esthetics License: State of Colorado COZ.6000960
Volunteer Experience
- Harvard Business Review, Harvard Business Review Advisory Council, 08/2024
- Ambassador & Spokeswoman, Minnesota Crohn's & Colitis Foundation, 2009 - 2019
Honors/Awards
- Phi Theta Kappa Honors Society, 2023 - 2024
- Mrs. Winona County, 2016, Mrs. United States Organization
- Minnesota's Perfect Miss, 2012, World's Perfect Miss Organization
Timeline
Legal Case Assistant
Meagher & Geer
06.2022 - 01.2023
Administrative Project Coordinator
Optum/HP
06.2021 - 09.2021
Health Plan Specialist
Medica
10.2020 - 05.2021
Lead Retail Merchandiser
Acosta Sales and Marketing
10.2016 - 03.2018
Owner
Beauty By Nicole
04.2016 - Current
Prestige Beauty Manager
Ulta Beauty
11.2015 - 04.2016
Retail Merchandising Team Lead
Convergence Marketing
10.2013 - 11.2017
Bachelor of Science - Business Management
University of Minnesota
Associate of Arts and Sciences (A.S.) - Business Management, Aviation Minor
Rochester Community And Technical School
Student Pilot Certification -
Great Planes Aviation
License - Esthetics -
Salon Professional Academy