Nicole Jennifer Unsworth
Brighton,MI
Summary
Dynamic nurse executive and healthcare consultant with 27+ years of progressive leadership experience spanning clinical operations, patient safety, and health technology transformation. Recognized for driving measurable outcomes in staff engagement, technology integration, and patient safety performance.
Overview
23
23
years of professional experience
Work History
President & CEO
Unsworth Consulting, LLC
09.2024 - Current
- Provide executive-level consulting and leadership to healthcare systems, guiding the implementation of evidence-based patient safety, and technology programs.
- Advise clinical and operational leaders on risk mitigation strategies, safety culture adoption, and performance improvement initiatives.
- Design and deliver data-driven education to support system wide adoption of safety policies, quality metrics, and accountability structures.
- Facilitate cross-discipline collaboration to align patient safety priorities with the organizational mission and regulatory standards.
Senior Manager, Client Services – Strategy & Transformation
Pixel Health
08.2022 - 09.2025
- Served as a clinical subject matter expert for multiple enterprise-wide technology and safety improvement projects across integrated care systems.
- Led workflow redesigns and risk analyses to enhance communication reliability and alarm response within academic medical centers.
- Collaborated with interdisciplinary teams and senior executives to design and implement safety-driven workflows and escalation pathways.
- Facilitated safety and quality forums, aligning technology integration with High Reliability Organization (HRO) principles.
- Supported the development of system wide Key Performance Indicators (KPIs) to monitor communication errors, alarm fatigue, and response outcomes.
- Provided detailed consultation to executive leadership on clinical process optimization, policy compliance, and patient safety analytics.
Registered Nurse Educator
St. Mary Mercy Hospital
08.2017 - 02.2022
- Directed clinical education and safety training across multiple departments, fostering a culture of continuous learning and accountability.
- Redesigned and implemented the hospital’s nurse residency program to achieve ANCC accreditation — one of only seven in Michigan at the time.
- Authored the accreditation document, aligning program metrics with national standards for nurse competency, retention, and patient outcomes.
- Led patient safety initiatives that contributed to a 23% reduction in turnover, improved adherence to evidence-based care, and enhanced reporting culture.
- Facilitated hospital-wide educational programs on safe clinical practice, communication, and performance improvement.
Critical Care Educator
St. Mary Mercy Hospital
01.2016 - 08.2017
- Delivered structured patient safety education related to new technologies, ensuring compliance with Joint Commission and manufacturer standards.
- Partnered with leaders to achieve Joint Commission Stroke Certification, developing protocols and training that improved care reliability.
- Established a best-practice orientation model that reduced clinical errors and supported early identification of system-level risks.
- Mentored staff and promoted a non-punitive approach to reporting and process improvement.
Registered Nurse, Intensive Care Unit
St. Mary Mercy Hospital
09.2008 - 01.2016
- Provided advanced critical care while serving as charge nurse and clinical resource for patient safety and communication best practices.
- Supported the development of peer training programs on rapid response, escalation protocols, and clinical technology use.
- Engaged in system-level safety discussions, contributing insights to improve workflow design and reliability in the ICU.
Assistant Unit Manager & RN, Emergency Department
St. Mary Mercy Hospital
08.2005 - 08.2008
- Managed 90+ FTEs, promoting leadership accountability and safety-oriented decision-making.
RN, Surgical Intensive Care Unit (SICU)
Henry Ford Hospital
09.2002 - 09.2006
RN, Interventional Cardiac Cath Lab
Beaumont Hospital (Oakwood)
09.2003 - 09.2004
Education
Master of Business Administration - Healthcare Management
Capella University
Minneapolis, MN01-2022
Bachelor of Science - Nursing
Eastern Michigan University
Ypsilanti, MI01-2011
Nursing Diploma - Nursing
St. Clair College
Windsor, ON, Canada01-1999
Timeline
President & CEO
Unsworth Consulting, LLC
09.2024 - Current
Senior Manager, Client Services – Strategy & Transformation
Pixel Health
08.2022 - 09.2025
Registered Nurse Educator
St. Mary Mercy Hospital
08.2017 - 02.2022
Critical Care Educator
St. Mary Mercy Hospital
01.2016 - 08.2017
Registered Nurse, Intensive Care Unit
St. Mary Mercy Hospital
09.2008 - 01.2016
Assistant Unit Manager & RN, Emergency Department
St. Mary Mercy Hospital
08.2005 - 08.2008
RN, Interventional Cardiac Cath Lab
Beaumont Hospital (Oakwood)
09.2003 - 09.2004
RN, Surgical Intensive Care Unit (SICU)
Henry Ford Hospital
09.2002 - 09.2006
Master of Business Administration - Healthcare Management
Capella University
Bachelor of Science - Nursing
Eastern Michigan University
Nursing Diploma - Nursing
St. Clair College