Nicole M. Tompkins
Cleveland
Summary
Seasoned executive administrative professional with over 30 years of experience in HR and talent operations. Specializes in legal compliance, labor relations, board governance, and records management. Manages sensitive employee matters and coordinates legal documentation to ensure adherence to district policies and regulations while collaborating with legal counsel and HR leadership to mitigate risk and maintain organizational compliance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Executive Assistant, Talent
Cleveland Metropolitant School District
Cleveland
09.2023 - Current
- Manage daily operations of HR, Talent, and Excellence & Culture offices, delivering comprehensive administrative support.
- Directed comprehensive management of the HR/Talent and Excellence and Culture annual budgets, overseeing planning, spend categorization, amendments, and reconciliation processes to ensure accurate reporting and a balanced budget at month- and year-end.
- Served as liaison for board-level personnel actions, ensuring compliance with governance procedures and legal requirements.
- Coordinate logistics for conferences, workshops, and events; manage related travel, budgeting, and payroll processes.
- Coordinated sensitive employee relations and legal matters, managing discipline, terminations, non-renewals, and compliance documentation in alignment with Ohio Revised Code and district policies.
- Prepared and reviewed board resolutions and official governance documents, ensuring legal accuracy, completeness, and timely submission
- Supported legal and HR investigations by organizing documentation, maintaining confidentiality, and facilitating cross-departmental communication
- Managed public records requests and personnel file documentation, ensuring compliance with district and state requirements
- Partnered with HR leadership and external stakeholders to ensure consistent application of policies and legal procedures
- Maintained and audited employee records and legal documentation to ensure accuracy, retention compliance, and audit readiness
- Assisted in the development and implementation of policies, SOPs, and compliance processes to improve operational efficiency and reduce legal risk
- Coordinated with Finance, Procurement, Payroll, and external agencies on contractual and compliance-related processes
- Utilized systems such as Workday, Docusign, and Smartsheet to support workflows, approvals, and documentation tracking
- Serve as Document Administrator for High Volume preparation of Resolutions and Exhibits in BoardDocs and distributing communications.
- Draft professional correspondence, reports, presentations, and emails on behalf of executive leadership.
- Process requisitions, purchase orders, supplier contracts, spend authorizations, and expense reports.
- Provide guidance to staff on policies and procedures.
- Created the Talent Teams channel for consistent and professional communication within the team
- Developed and analyzed Talent division metrics to support data-driven decision-making.
- Generate and extract reports from databases for internal and external stakeholders.
- Coordinate responses to public records requests by gathering and organizing documentation.
- Collaborate with internal and external partners on special projects.
- Participate in professional development activities to stay current on industry and legislative changes.
- Explore emerging technologies to enhance operational efficiency.
Non-Public Services Coordinator
Cleveland Metropolitan School District
Cleveland
09.2023 - 05.2024
- Supported 60 Non-Public CMSD schools and specialized centers in grant management and administrative tasks to enhance operational efficiency.
- Managed CMSD supplier contracts from proposal review through execution to ensure compliance and alignment with program needs.
- Initiate supplier requests, process invoices, create requisitions and purchase orders via Workday system.
- Maintain documentation for purchase orders and requisitions; prepare budget adjustments.
- Managed the process for all Non-Public Schools Program travel arrangements
- Updated end users and leadership on procurement activities to maintain transparency and facilitate informed decision-making.
Education
Bachelor of Arts - PDM, Pre-Law, Major & Criminal Justice, Minor
Cleveland State University
Cleveland, OH09-2004
Some College (No Degree) - Diversity, Equity, And Inclusion Certification
ECORNELL UNIVERSITY
New YorkSkills
- Dynamic and results-driven Executive Assistant with a proven track record of delivering high-quality solutions and driving operational excellence
- Versatile business professional with expertise in facilities and compliance management, school-based food service, project coordination, financial and budget analysis, and technology integration
- Strategic collaborator adept at engaging cross-functional teams and leadership to implement and manage complex systems and processes
- Operational expert with deep knowledge in administrative operations, CMMS implementation, project management, labor relations, and school compliance
- Trusted leader and team player recognized for high-performance standards, confidentiality, and meticulous attention to detail
- Technologically proficient, with advanced computer literacy across multiple platforms and systems
Core competencies
- Public Records & Document Management
- Labor & Employee Relations Support
- Board Governance & Resolutions
- Policy Implementation & Audit Support
- Contract & Vendor Coordination
- Confidential Case Management
- Risk Mitigation & Process Improvement (Procurement Processes)
Certification
- PACE Certification Program, 2024
- Smartsheet Core Path Certification 2023 -2024
- Completion of the Administrative Professional Coaching Cohort, which will lead to Certification through Professional Administrative Certification of Excellence (PACE) 2024
- Graduate of Inaugural Class of "The Sister Accord” Dreamwalking Leadership Development Cohort 2024 - 2025
- Member, NBWP, National Black Women Professionals 2005 - present
Timeline
Executive Assistant, Talent
Cleveland Metropolitant School District
09.2023 - Current
Non-Public Services Coordinator
Cleveland Metropolitan School District
09.2023 - 05.2024
Bachelor of Arts - PDM, Pre-Law, Major & Criminal Justice, Minor
Cleveland State University
Some College (No Degree) - Diversity, Equity, And Inclusion Certification
ECORNELL UNIVERSITY