Nicole M. Whited
Florence
Summary
Knowledgeable Loan Processor offering expertise in legal statutes and established lending guidelines. Excellent communication and negotiation skills. Offering 15 year history of successful loan and mortgage processing. Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Senior Mortgage Loan Processor
One Path Processing
05.2023 - Current
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Handled any conditions sent from underwriting departments.
- Communicated with originator and applicant concerning progress of loan file.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Prepared file for final clear-to-close by branch management.
- Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
Senior Mortgage Loan Processor
Richmond Homes
04.2022 - 04.2023
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Communicated with originator and applicant concerning progress of loan file.
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
Senior Mortgage Processor
Geneva Financial
10.2017 - 04.2022
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Communicated with originator and applicant concerning progress of loan file.
- Handled any conditions sent from underwriting departments.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Prepared file for final clear-to-close by branch management.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
Loan Officer Asst /Senior Mortgage Processor
Forthright Funding
02.2015 - 09.2017
- Answered inquiries and provided superior customer service to clients.
- Set up files using loan officer checklist and submitted on-time for processing.
- Communicated with customers daily to request information and complete paperwork.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Monitored key dates to obtain information by deadlines.
- Assisted with timely loan closing and funding activities with efficient management of task checklists.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
- Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
- Reviewed and validated details of loan applications and closing documentation.
Education
High School Diploma -
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZSkills
- Microsoft Office
- Credit Bureau Contact
- Customer Satisfaction
- Professional Correspondence
- Calyx Point
- Processing Loan Applications
- Government Standards
- Financial Document Review
- Customer Interaction
- Real Estate Title Concepts
- Support Closings
- Processing Procedures
Timeline
Senior Mortgage Loan Processor
One Path Processing
05.2023 - Current
Senior Mortgage Loan Processor
Richmond Homes
04.2022 - 04.2023
Senior Mortgage Processor
Geneva Financial
10.2017 - 04.2022
Loan Officer Asst /Senior Mortgage Processor
Forthright Funding
02.2015 - 09.2017
High School Diploma -
Maricopa Community Colleges - Rio Salado Community College
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