Nicole Mia Berg-Redick
Rocky Mount,NC
Summary
Dedicated Accounts Receivable Clerk skilled in invoice processing, customer relationship management, and payment reconciliation. Strong attention to detail and time management abilities ensure accurate financial records and prompt resolution of billing issues.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Accounts Receivable Clerk
J. r. Maintenance Service Inc.
Rocky Mount, North Carolina
07.2018 - 10.2024
- Processed incoming payments and recorded transactions accurately.
- Managed customer accounts and resolved billing discrepancies efficiently.
- Generated invoices and sent reminders to clients for overdue payments.
- Maintained organized financial records and updated account information regularly.
- Communicated with clients to address payment inquiries and provide assistance.
- Utilized accounting software to track receivables and analyze cash flow trends.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Maintained accurate records of accounts receivable and payable transactions.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Updated vendor files with new contact information or changes in payment terms upon request.
Banker
CresCom Bank
Rocky Mount, North Carolina
06.2011 - 07.2018
- Assisted clients with account inquiries and banking services.
- Managed daily cash transactions and balanced cash drawers.
- Collaborated with team members to streamline workflow processes.
- Maintained accurate records of financial transactions and client interactions.
- Participated in training sessions to enhance product knowledge and skills.
- Provided customer service to bank clients, answering inquiries and resolving complaints.
- Analyzed customer's financial information to determine the best banking products for them.
- Helped customers understand and use mobile applications and online banking.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Achieved or exceeded personal sales goals on consistent basis.
- Met with new clients and completed pre-qualification procedures.
Education
Pharmacology
Trinity College
Fairfield, CA06-2002
High School Diploma -
South High School
Torrance, CA06-1996
Skills
- Invoice processing
- Payment reconciliation
- Accounting software utilization
- Customer relationship management
- Time management
- Attention to detail
- Collections management
- Effective communication
- Problem solving
Certification
A Notary Public, North Carolina Certified by Secretary of State
Timeline
Accounts Receivable Clerk
J. r. Maintenance Service Inc.
07.2018 - 10.2024
Banker
CresCom Bank
06.2011 - 07.2018
Pharmacology
Trinity College
High School Diploma -
South High School