Nicole Renae Auten
Tujunga,CA
Summary
Dedicated Funeral Operations Manager and Certified Arrangement Counselor with a profound background in Psychology and Forensics. Expert in navigating the complexities of the mourning process, state board regulations, and restorative art. A versatile leader with 20+ years of experience in high-pressure environments, combining meticulous operational management with compassionate family advocacy.
Overview
30
30
years of professional experience
Work History
Funeral Operations Manager, Funeral Counselor
Crippen Mortuary
Los Angeles, CA, USA
08.2022 - Current
- Oversee daily mortuary operations by coordinating between the care centers and arrangement offices to maintain high standards of service excellence.
- Lead and mentor funeral support staff, fostering a collaborative environment dedicated to compassionate family care and meticulous attention to detail.
- Ensure all procedures remain in strict accordance with state board regulations and health department protocols, including the accurate management of EDRS filings.
- Act as a primary point of contact for complex arrangements, utilizing a deep psychological understanding of the mourning process to guide families through traumatic times.
- Manage vendor relationships and logistics for high-volume services while serving as the lead contact for police officers, coroners, and clergy to facilitate efficient first calls and processing.
Desairologist/Mortician Cosmetologist
Independant
Los Angeles, CA, USA
01.2021 - Current
- Provide specialized cosmetic services for the deceased, focusing on restorative art and natural presentation to aid families in the grieving process.
- Utilize professional cosmetology training to perform hair styling, makeup application, and derma-pigmentation specifically tailored for funeral viewings.
- Combine aesthetic expertise with a deep respect for the transitional process to ensure dignity and peace for the departed.
Cosmetologist / Hair Stylist / Makeup Artist
Independant
Los Angeles, CA, USA
06.1996 - Current
- Apprentice trained in all cosmetic forms of hair styling, cut, and color processing accumulating Multiple regular active private clients over the course of 30 years.
- Advanced training in dermatology via sponsorship by Beauticontrol Cosmetics.
Funeral Arranger / Funeral Support / Mortician Make Up
Angeleno Mortuary, Angeleno Valley Mortuary, Crawford Lorenzen Mortuary
Los Angeles, CA, USA
06.2020 - 08.2022
- Started as part-time funeral support, working through various training courses with hands-on experience toward meeting with grieving families to accomplish their needs of closure.
- Provide personal touches caring for these families from first encounter to their loved one's internment.
- Served as a desairologist for dressing and casketing; experienced with residential and hospital first calls.
- Familiar with all aspects related to funeral planning and execution, including EDRS for compiling death certificates.
- Worked closely with police officers, doctors, all denominational clergy, county coroners, and cemeteries.
Personal Assistant, Event Coordinator
Rad Cabin
Los Angeles, CA, USA
01.2014 - 07.2019
- Personal assistant to the CEO; served as a creative founder of the business in large-scale themed event planning.
- Navigated clients through all aspects and details for parties in the 500+ scale, including the Los Angeles police charity ball.
- Active consultant to the company on future endeavors.
Education
Working Career - Film Production
Los Angeles Film School
Hollywood, CARadio/TV/Film, English
California State University Northridge
Northridge, CAHigh School Diploma - Honors, Advanced Placement
Verdugo Hills High School
Tujunga, CA06.1999
Psychology, Forensics
Santa Monica College
Santa Monica, CATimeline
Funeral Operations Manager, Funeral Counselor
Crippen Mortuary
08.2022 - Current
Desairologist/Mortician Cosmetologist
Independant
01.2021 - Current
Funeral Arranger / Funeral Support / Mortician Make Up
Angeleno Mortuary, Angeleno Valley Mortuary, Crawford Lorenzen Mortuary
06.2020 - 08.2022
Personal Assistant, Event Coordinator
Rad Cabin
01.2014 - 07.2019
Cosmetologist / Hair Stylist / Makeup Artist
Independant
06.1996 - Current
Working Career - Film Production
Los Angeles Film School
Radio/TV/Film, English
California State University Northridge
High School Diploma - Honors, Advanced Placement
Verdugo Hills High School
Psychology, Forensics
Santa Monica College