Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Nicole Z.  Schall

Nicole Z. Schall

Wesley Chapel,FL

Summary

Inspiring manager with extensive experience in Employee Benefits and the healthcare insurance industry with 31 years of experience in sales and leadership roles.

Organized and dedicated to streamlining procedures.

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts, and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Sales Manager

BenefitMall
Tampa , FL
10.2021 - 12.2023
  • Developed and implemented sales strategies to increase market share.
  • Managed daily operations of sales department, including supervision of staff members.
  • Executed and created strategic sales plans to expand customer base and extend global reach.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Directed and coordinated products, services and sales activities.
  • Implemented process changes designed to streamline workflow within the department.
  • Coached, developed and motivated team to achieve revenue goals.

Field Sales Executive

Humana
Tampa, FL
07.2004 - 10.2021
  • Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
  • Managed a team of 5-10 sales representatives by providing guidance on best practices in salesmanship.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Attended industry events to build relationships with key contacts in the field.
  • Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
  • Initiated contact with prospects via email campaigns or cold calls in order to generate leads.
  • Organized promotional activities such as trade shows or webinars aimed at increasing brand awareness.
  • Prepared presentations, proposals and sales contracts for existing and potential accounts.

Sales Executive

Pacific Life & Annuity
Dallas, TX
07.1994 - 07.2004
  • Collaborated with marketing team to develop promotional materials and campaigns for target markets.
  • Cultivated prospect rapport by soliciting leads and maintaining relations through sale.
  • Networked with potential customers, made cold, and warm calls and set up appointments and showcase offerings.
  • Implemented strategies for increasing brand awareness within the target market.
  • Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
  • Created reports detailing sales activities such as weekly, monthly, quarterly results, forecasts, territory analyses .
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Developed new business opportunities and partnerships.
  • Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.

Education

Associate of Arts - Business Administration

Hillsborough Community College
Tampa, FL
01-1993

Skills

  • Client Relationship Management
  • Profitability Optimization
  • Staff Management
  • Order Management
  • Business Planning
  • Proposal Development
  • Sales Reporting
  • KPI Tracking
  • Performance Management
  • Revenue Forecasting
  • New Business Development
  • Sales Team Training
  • Territory Sales Management
  • Strategic Planning
  • Solution Selling
  • Service-Driven Sales
  • Sales Strategy Development

Accomplishments

  • Top 20% Nationally ranked Sales Manager, BenefitMall 2022
  • 2020, 2019, 2018, 2017, 2016, 2015 - Number One Producing Sales Executive Nationally, Humana
  • Rookie of The Year, 1994, Pacific Life & Annuity

Certification

  • Registered Health Underwriter, The American College
  • Corporate Wellness Certified, National Association of Benefits and Insurance Professionals
  • Self-Funding Certified, National Association of Benefits and Insurance Professionals
  • Health, LIfe and Variable Annuities Licensed - FL, GA, TN

Timeline

Sales Manager

BenefitMall
10.2021 - 12.2023

Field Sales Executive

Humana
07.2004 - 10.2021

Sales Executive

Pacific Life & Annuity
07.1994 - 07.2004

Associate of Arts - Business Administration

Hillsborough Community College
Nicole Z. Schall