Nicolette Jackson
All Positions In Ice Cream Shop
Ormond Beach,FL
Summary
Energetic past host and ice cream parlor with established customer service skills and food service experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.
Overview
2
2
years of professional experience
Work History
Ice Cream Server
Ponce Inlet Lighthouse
Ponce Inlet, FL
01.2021 - 06.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Selled Insurance
State Farm
New Smryna , FL
03.2021 - 05.2021
- Approached potential clients by using direct marketing mailings and phone contacts
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory.
Host
Chilis
Port Orange
11.2020 - 05.2021
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Education
No Degree -
Spruce Creek Highschool
Port Orange05.2023
Skills
- Adaptability and Flexibility
- High-Volume Environments
- Customer Needs Assessments
- Kitchen Safety Standards
- Food and Beverage Service
- Recipe Adjustments
Additional Information
References:
Vivek Kumar
Chris Bui
Timeline
Selled Insurance
State Farm
03.2021 - 05.2021
Ice Cream Server
Ponce Inlet Lighthouse
01.2021 - 06.2022
Host
Chilis
11.2020 - 05.2021
No Degree -
Spruce Creek Highschool
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